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Extended Stay America Select Suites - Lakeland
- Hotels
- Lakeland, FL
About this business
Location details
4000 N Florida Ave, Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice for a Extended Stay Hotel For a extend stay type of hotel it was nice except that Wifi doesn't come with the purchase of your room and it's really slow when you purchase it.
Business response:
Thank you for taking time to share your experience with us and others. We appreciate all feedback when we receive it. We hope you will stay with us again next time you're in the Lakeland area.
Great stay Very nice hotel
Business response:
Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.
Great experience First time in Lakeland. Nice, convenient, great rate. Excellent customer service at the front desk. Will stay again
Business response:
We love hearing back from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return.
No frills, but clean and just right. Nice place, no issues.
Business response:
Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to see you again soon.
Not too bad Not a bad place for the price.
Business response:
The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
It was horrible the refrigerator sounded like a motorcycle running. Tmicrowave s
Business response:
Dear Guest, Thank you for staying with us and sharing your experience. Please accept our apology for the amenities of your suite not working properly, and for any frustration and inconvenience this may have caused. Unfortunately, these maintenance issues do arise from time to time, and once identified, we work as quickly as possible to get everything fully operational. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely, Hotel Management
I didn’t stay it was canceled
Business response:
Dear Dennis, We care about delivering excellent service and ensuring the comfort of all our guests, and we apologize for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay. Sincerely, Hotel Management
There were bed bugs and dirty mattresses. I have a photo and a video of this. Additionally, the door to the room did not close unless it was pushed about a half inch into the frame and then locked with the deadbolt. I immediately checked out after checking in and seeing the mattresses. In total, I was in the room about 5 minutes and at the hotel about 15 minutes. The person at the front desk said that a woman with a cat was living in that room for several years and had checked out the week prior. I booked through Expedia and... read more
Business response:
Dear Jared, We are deeply sorry to hear about the issues you encountered upon arrival, particularly with the condition of the room. This is not the experience we want for our guests, and we sincerely apologize for the discomfort and concern it caused. Please know that we follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We also understand your frustrations regarding the charges. Un... read more
There were roaches in the room which we told the front desk and nothing was done about it. Can't really cook in the rooms since it's only range top. The neighborhood was less than desirable.
Business response:
We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we find and appreciate you sharing with us that you had an issue.We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. We hope you will reconsider staying with us in the future.
Frequently asked questions about Extended Stay America Select Suites - Lakeland
How is Extended Stay America Select Suites - Lakeland rated?
Extended Stay America Select Suites - Lakeland has a 3.1 star rating with 1,502 reviews.
When is Extended Stay America Select Suites - Lakeland open?
Extended Stay America Select Suites - Lakeland is open now. It will close tomorrow at 12:00 a.m.