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Extended Stay America Select Suites - Laredo
- Hotels
- Laredo, TX
About this business
Location details
1103 Bob Bullock Loop, Laredo, TX, 78043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We liked the property location. Did not liked that when we arrived at 1:30 AM, it took a while (about 30 minutes) to get assistance to check-in. It was frustrating. Once we checked-in, the bed was uncomfortable, the room looked clean, but there were some small bugs (roaches) crawling around, so we sleep with the lights on and checked out by 8 AM. The cost was not a good value. We won’t be using this brand again.
Excellent for reasonable price
las habitaciones bien pero hay cucarachas y toda la noche ruidos de abrir azotar puertas
me gusto la ubicación pero no me gusto que los cuartos son pequeños y que cuando sali al día siguiente no había nadie para que hiciera mi checkout
Business response:
Hello Kelly. Thank you for sharing your experience with us. We are happy that you were happy overall with your stay and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
Business response:
Thank you for taking the time to rate your stay with us, Christopher! We are so happy that you enjoyed such a great time! Please come back to see us again soon!
Business response:
Thank you so much for the wonderful rating, Coy! We would love to welcome you back the next time you are in the area!
Nope! As I walked in to check in, the front desk clerk was not pleasant to speak with. She was very short and to the point and didn’t explain anything on a form I had to sign. I was only given one room key when it was 2 adults and 2 children and needed to share the key or go out together or have someone stay in the room. In the room, there was only 1 complimentary hand soap. No shampoo, no lotion, no conditioner, nothing. Throughout our stay we saw 4 small roaches in the room. I was in town for a family wedding and when 3 ou... read more
Business response:
Hello Jennifer. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
Frequently asked questions about Extended Stay America Select Suites - Laredo
How is Extended Stay America Select Suites - Laredo rated?
Extended Stay America Select Suites - Laredo has a 2.8 star rating with 830 reviews.
When is Extended Stay America Select Suites - Laredo open?
Extended Stay America Select Suites - Laredo is open now. It will close tomorrow at 12:00 a.m.