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Extended Stay America Select Suites - Laredo
- Hotels
- Laredo, TX
About this business
Welcome to Extended Stay America Select - Laredo! We are the perfect location for business travelers, students, tourists and those relocating to the Laredo, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off Loop 20. From our location, you can easily visit local attractions such as Lake Casa Blanca International State Park, North Central Park, Republic of the Rio Grande Museum and the Laredo Water Museum. When you stay at an Extended Stay A... read more
Location details
1103 Bob Bullock Loop, Laredo, TX, 78043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We're so glad you had a great stay with us, Eloy. Thank you for letting us know.
I liked because is a not old building and its affordable
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Room was clean, bed was OK. However, oddly there were no towels?
Business response:
We are happy to see that you enjoyed a clean and comfortable stay overall, but sincerely apologize that we failed to exceed your expectations during your visit. We are sorry for the lack of towels and any inconvenience that this caused. We look forward to using your feedback to implement positive changes and improvements for all our current and future guests.
Business response:
Thank you for reviewing your stay with us, Annabel. We hope your overall stay met your needs and that you'll come again to see our improvements.
The bed frame was broken I sunk in when you laid down so we slept at the foot end. The bed had a weird air bubbles in it it was uncomfortable to to sleep in. The toilet set was broken. But I will say it was very clean. Just fix those thing and it would have been really nice and comfortable.
Business response:
We are terribly sorry to hear of the problems that you experienced with the bed and bathroom. Our staff works hard to address these issues as soon as they are made aware and we apologize that this did not happen for you. Thank you for making us aware of this so that we are able to address and fix these issues for all our future guests.
Elevator wasn’t working and had to use stairs I’m handicapped and it was difficult to using the stairs don’t recommend this location
Business response:
We deeply apologize for any issues that you experienced issues with the elevators during your time with us. Our staff works hard to address and fix these issues as soon as they are made aware and I am so sorry that this did not happen for you. We will make sure that we reach out to the property so that we can make sure they are aware of the impact this had on you and our other guests. Our goal is to deliver an at home feel throughout the entirety of your stay and we hate to see that this was not what you received. We are so ... read more
I liked the rate for the room and the property is close to anything you may need such as convenient stores and restaurants. What i disliked was the fact that there was no ironing board and iron, nor blow dryer as there always is in each hotel. You had to ask for them in the front desk and return it after using it. I stayed for 1 week and they did cleaning services every 14 days.
Business response:
Thank you for sharing your experience with us regarding your stay. We are pleased to see that you enjoyed our convenient location and friendly and helpful staff. We do, however, apologize that we don't offer hair dryers and that we have unique amenities which are different than other hotels. We will use your feedback to improve in the areas mentioned as we are constantly looking for ways to improve the overall experience for each of our guests.
Please take care of this matter Been staying at this hotel many time except this one we notice a lot of roaches all over the room!
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Time of year and weather play a big role in controlling pests, just like in homes, so sometimes it takes longer than any of us want to see results. We are distressed that you got such a bad impression of our hotel we are sorry for disappointing you.
Frequently asked questions about Extended Stay America Select Suites - Laredo
How is Extended Stay America Select Suites - Laredo rated?
Extended Stay America Select Suites - Laredo has a 4.1 star rating with 361 reviews.
When is Extended Stay America Select Suites - Laredo open?
Extended Stay America Select Suites - Laredo is open now. It will close tomorrow at 12:00 a.m.