This profile has been claimed by the business owner or representative.
3300 Preston Hwy, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional No complaints. The facility is very welcoming.
Business response:
Dear Anitia, It is a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Exceptional No complaints. My room was nice and clean. I will definitely book another stay.
Exceptional No complaints. Nice. Clean. Slept well. Thank you. Everything.
Business response:
Dear Anitia, We are delighted you chose to stay with us at Extended Stay America. We appreciate each of your wonderful comments and are happy to read that you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
Exceptional No complaints. My room was nice and clean. Keep up the good housekeeping.
Exceptional
Very Good My TV wasn't working Representatives
Business response:
Dear Anitia, Thank you for the great comments about our staff at Extended Stay America. Our maintenance team takes great pride in ensuring everything works correctly in each suite; therefore, we are sorry to hear that you experienced some issues with the TV unit in your suite. We have shared your review with the appropriate team so we can look into this further. Once more, we are sorry for any inconvenience and look forward to having you back with us in the future. Sincerely, Hotel Management
Pleasant I did not like the many sightings of roaches around the property. I loved the great guest service and how quiet it I was all around!
Business response:
Dear Korey, Thank you for sharing your feedback. We work hard to provide attentive service and a peaceful atmosphere, so it means a lot that you noticed and appreciated it. However, we do regret the issues that impacted your stay. Please be assured that we take every precaution to prevent insects from entering our premises. Our pest control provider conducts regular servicing to identify and address potential issues. However, we will have a conversation with them to ensure that they take all necessary measures to avoid futur... read more
Pleasant
Exceptional
Extended Stay America Select Suites - Louisville - Airport has a 3.4 star rating with 833 reviews.
Extended Stay America Select Suites - Louisville - Airport is open now. It will close tomorrow at 12:00 a.m.