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3300 Preston Hwy, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
It was economical and efficient I had a ground floor room and couldn’t open the window shades.
Business response:
Dear Glenn, Thank you for reviewing your stay. It is nice to learn you enjoyed the many aspects of your visit and that you found our hotel valuable. However, we apologize for the issues that kept it from being perfect. Thank you for the specific feedback about your room; we appreciate knowing what our guests enjoy and what they would change. It was our pleasure hosting you, and we hope to do so again on your next visit to the city. Sincerely, Hotel Management
Good There was no breakfast Fast and easy
Business response:
Dear Alvarado, Thank you for your feedback. We're pleased to hear that you appreciated the quick and convenient service during your stay. Regarding breakfast, we understand its importance, and we'll take it into consideration for future enhancements to provide a more comprehensive experience. We hope the overall stay met your expectations, and we look forward to welcoming you back for another convenient and enjoyable experience. Sincerely, Hotel Management
Good
Very Good
Wonderful
Pasable No desayuno Correcto
Business response:
Dear Irene, Thank you for being our guest. We appreciate your comments about how much you enjoyed your overall stay; however, we are sorry for the disappointment you had regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We value your feedback as we continually strive to improve our guest experience. We hope to have the opportunity to make sure your next stay is outstanding in every respect. Sincerely, Hote... read more
Pleasant
Good Only 2 towels and 2 washcloths were given for a 2 night stay for 2 people. No tissues or paper towels for kitchenette. Front desk staff was super nice and efficient. Rooms were clean and quiet. Super convenient walking distance to KY Expo
Business response:
Dear Bethany, Thank you for staying with us. We are glad you enjoyed our location, which is conveniently located near the KY Expo. We are also happy that our staff made your stay enjoyable and you liked your clean rooms. However, we are disappointed to learn about the amenities. This will be addressed, and we will use your critique to ensure it does not happen again. We appreciate your patience and your feedback. We look forward to welcoming you again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Louisville - Airport has a 3.4 star rating with 833 reviews.
Extended Stay America Select Suites - Louisville - Airport is open now. It will close tomorrow at 12:00 a.m.