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Extended Stay America Select Suites - Louisville - Airport
- Hotels
- Louisville, KY
About this business
Location details
3300 Preston Hwy, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Only 2 towels and 2 washcloths were given for a 2 night stay for 2 people. No tissues or paper towels for kitchenette. Front desk staff was super nice and efficient. Rooms were clean and quiet. Super convenient walking distance to KY Expo
Business response:
Dear Bethany, Thank you for staying with us. We are glad you enjoyed our location, which is conveniently located near the KY Expo. We are also happy that our staff made your stay enjoyable and you liked your clean rooms. However, we are disappointed to learn about the amenities. This will be addressed, and we will use your critique to ensure it does not happen again. We appreciate your patience and your feedback. We look forward to welcoming you again soon. Sincerely, Hotel Management
Very Good There was no chair in the room It had a functional kitchen
Exceptional The employees especially the supervisor he was very helpful and friendly and made me and my family feel right at home
Business response:
Dear Charles, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
Great place amazing staff and very clean Nothing The Staff was amazing and so helpful they are what made the experience so great
Exceptional The room keys working were hit or miss. Clean room, friendly staff.
Business response:
Dear Jean, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with clean accommodation and exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. We have noted your remarks about the room keys and will address them appropriately. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Manag... read more
Exceptional
Very Good
Good
Good
Frequently asked questions about Extended Stay America Select Suites - Louisville - Airport
How is Extended Stay America Select Suites - Louisville - Airport rated?
Extended Stay America Select Suites - Louisville - Airport has a 3.5 star rating with 779 reviews.
When is Extended Stay America Select Suites - Louisville - Airport open?
Extended Stay America Select Suites - Louisville - Airport is open now. It will close tomorrow at 12:00 a.m.