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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No thanks There was high demand at the time we stayed. It is not the type of hotel I normally stay at. It was very basic, few amenities and very over prices for the quality. I will not stay again. The exterior was very deceiving.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Lana. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Business response:
Hello Jennifer! Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
The staff were excellent and communicated with me several times before arrival. I arrived after hours and they were very helpful.
Business response:
We are thrilled to earn this exceptional rating! Thank you for allowing us to host you and we hope to welcome you again soon!
Very structured. Nice employees
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay! Thank you so much for choosing WoodSpring Suites!
Weather was awesome. We had the great trip. The room was ok. The sink in the kitchen was leaking. One of the stovetop was not working. The bed was sliding left to right whenever we try to sit on it. They need to do some updates.
Business response:
Thank you so much for sharing your rating with us, Samina. We value the opinions of our guests and will work hard to improve in the areas that you mentioned. Thank you for allowing us to host you and we wish you all the best in your future travels.
Ok… The girls at check-in were expecting us and were so very accommodating. Note: for an extended stay.. they do not provide pots and pans or dishes. You can purchase each for $20 per. It is a pet friendly hotel… which is great.. but usually the pet rooms do not have carpet. Our room smelled a bit of pet urine.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
Business response:
Thank you for your rating. We hope that your stay satisfied your expectations and would love to see you again the next time you are in the area.
I did not get the room I reserved. I reserved a double bed and sofa sleeper. No sofa sleeper, property blamed Expedia for miscommunication. Would not change it, said they can not change prepaid reservations. Parking lots was very dirty, garbage cans overflowing, and large group of people in parking area, with lawn chairs and lots of little kids running haphazardly. Room, had alcohol bottles under the love seat, only one burner on the stove worked, but other would not boil water and hair on the toilet. Was there for a week, s... read more
Business response:
Thank you for your detailed review. This is certainly not the level of service and experience that we strive to provide. Our team works hard to make sure that we are efficient with our service and thorough with our cleaning protocols. We are disappointed to hear your feedback and to see that you experienced these issues. Please know that we will do everything we can to ensure that this is addressed and are so sorry for any inconvenience that was caused. Thank you for sharing your experience and we hope that your future trave... read more
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,240 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.