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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you like barking dogs come here. The staff was great to take of it. I didn’t know you had to bring your cookware, plates and utensils. If you own dogs learn to keep them quiet
Business response:
Dear Christopher, Please accept our apologies for the disappointing experience. You deserved a relaxing and stress-free stay, and we are disappointed this was not your experience. We regret the disturbance caused by the dogs and even more so for failing to resolve this to your satisfaction. Further, Brand standards require us to keep kitchenware at the front desk to ensure its cleanliness and provide them upon request from our guests. We are sorry if we missed communicating this with you during check-in. We have discussed yo... read more
Room clean
Needs better & regular cleaning. General lack of cleaning and cockroaches in the rooms. Remote caked with gunk and not working. Window screens bent like someone tried to break in. Food and car debris jn lot. HOWEVER Front desk staff apologized and was very helpful.
Not worth it Floor was sticky in kitchen. Front desk staff came and mopped again, however, missed the spot by the fridge that was disgusting and caused the issue. Fridge was sticky too like something had spilled out of it and never got cleaned. Had to clean loose tobacco off the table. Drawers and shelf in kitchen not clean. Cigarette butts everywhere outside. Raw piece of chicken on side of hotel. Numerous groups of men with coolers drinking beer in parking lot. Made it feel unsafe. Rocks by all entrances smelled of urine. ... read more
Business response:
Dear Rosanne, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We understand the importance of providing our guests with a peaceful and comfortable environment and regret falling short. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Ho... read more
Roach dirty The rooms looked neat and clean at first but when you turned the water on at each fixture roaches came out. The bed blankets and sheets never was changed do to loose hair and dirt between covers. Tv remote wasnt even the right remote and parking lot lights go off at 11pm.
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,205 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.