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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inexpensive. A little trash on bathroom floor upon check in. Lots of dogs in other rooms barking a lot.
Business response:
Dear Kevin, Thank you for sharing your thoughts with us. We regret if your stay did not meet all of your expectations, and we apologize for the disruption caused by a neighboring pet during your time with us. If we had been made aware of this issue during your time with us, we would have been more than happy to address the situation and provide the necessary assistance promptly. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We value your business and hope to welcome yo... read more
Wonderful It was a really nice place and the staff were very friendly and caring. Definitely would stay there again
Staff was fiendly.
Business response:
Dear Harlan, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. We hope to have the privilege of serving you again in the future.Sincerely,Hotel Management
Both front desk clerks (Dave and I can't remember her name) were both very friendly and professional. They made our daughter's stay very enjoyable. We appreciated the security procedures of your hotel.
Business response:
Dear John, Thank you for your kind words about Extended Stay America and our dedicated front desk team, including Dave. We're delighted they could contribute to your daughter's enjoyable stay. We appreciate your recognition of our security measures. We look forward to welcoming you back for another pleasant experience soon!Sincerely,Hotel Management
Staff were great
Business response:
Dear Wendy, Thank you for highlighting our staff's excellent service! We're delighted to hear they made a positive impact on your stay. Our team strives to provide exceptional service to all our guests. Your acknowledgment is truly appreciated. Should your travels bring you back to the area, we'd be honored to welcome you again for another enjoyable experience. Safe travels!Sincerely,Hotel Management
Scared to Stay at this Property This hotel was not safe or clean at all. There was two drug dealers on the corner of each entrance selling drugs. There were homeless people hanging out and sleeping by the motel doors. They were suppose to cancel my room and not charge my card and they charged it anyway. The front desk would not answer the phone. Finally after 3 tries I got them on the phone and told T them the situation because I did not want to get out of my car in the parking lot it was so bad. The office lady said she wou... read more
Business response:
Dear Pamela, Thank you for bringing this to our attention. We sincerely apologize for the concerning experience you described. Ensuring the safety of our guests is a top priority, and we want to assure you that our establishment strictly prohibits any illegal activities on or around our premises. Rest assured, we will conduct a thorough investigation into this incident and will take appropriate action to ensure the well-being of all our guests. We also understand the frustration caused by the billing issue and the lack of co... read more
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,205 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.