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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were great
Business response:
Dear Wendy, Thank you for highlighting our staff's excellent service! We're delighted to hear they made a positive impact on your stay. Our team strives to provide exceptional service to all our guests. Your acknowledgment is truly appreciated. Should your travels bring you back to the area, we'd be honored to welcome you again for another enjoyable experience. Safe travels!Sincerely,Hotel Management
Used Room Once we arrived and got checked in, we were given a room that had not been cleaned after it's last use. It was the first time this has ever happened for me at a hotel. We were trying to get to a concert on time and this created such a delay that we were not able to get dinner before the show. The internet did not work (presumably because the wi-fi password was linked to the first room). There also was not any shampoo or conditioner.
Business response:
Dear Doug, We're sorry to hear about the inconvenience you faced during your stay. Your experience is essential, and we apologize for any delays and issues with the room's cleanliness, internet, and amenities. Please know that this is not our standard, and we'll take your feedback into consideration to improve our services. We appreciate your understanding, and we hope you give us another opportunity to provide a more seamless and enjoyable stay in the future. Your comfort and satisfaction are our priorities.Sincerely,Hotel ... read more
Friendly staff, needs update While the room was clean, the condition was “tired” and in need of a deep clean, paint and repair. Same with common areas - giant stains on the hall carpets, gouges on the walls and general need of a fresh coat of paint.
Business response:
Dear Darren, Thank you for staying with us. It delighted us that you liked our friendly service. However, we have taken note of your observations regarding the need to update and renovate, and we will share your feedback with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Thank you again for being our guest, and we hope to see you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,224 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.