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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Both front desk clerks (Dave and I can't remember her name) were both very friendly and professional. They made our daughter's stay very enjoyable. We appreciated the security procedures of your hotel.
Business response:
Dear John, Thank you for your kind words about Extended Stay America and our dedicated front desk team, including Dave. We're delighted they could contribute to your daughter's enjoyable stay. We appreciate your recognition of our security measures. We look forward to welcoming you back for another pleasant experience soon!Sincerely,Hotel Management
Staff were great
Business response:
Dear Wendy, Thank you for highlighting our staff's excellent service! We're delighted to hear they made a positive impact on your stay. Our team strives to provide exceptional service to all our guests. Your acknowledgment is truly appreciated. Should your travels bring you back to the area, we'd be honored to welcome you again for another enjoyable experience. Safe travels!Sincerely,Hotel Management
Used Room Once we arrived and got checked in, we were given a room that had not been cleaned after it's last use. It was the first time this has ever happened for me at a hotel. We were trying to get to a concert on time and this created such a delay that we were not able to get dinner before the show. The internet did not work (presumably because the wi-fi password was linked to the first room). There also was not any shampoo or conditioner.
Business response:
Dear Doug, We're sorry to hear about the inconvenience you faced during your stay. Your experience is essential, and we apologize for any delays and issues with the room's cleanliness, internet, and amenities. Please know that this is not our standard, and we'll take your feedback into consideration to improve our services. We appreciate your understanding, and we hope you give us another opportunity to provide a more seamless and enjoyable stay in the future. Your comfort and satisfaction are our priorities.Sincerely,Hotel ... read more
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,240 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.