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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a very friendly place
Business response:
Dear Jolynn, Thank you for the positive review. We are pleased to learn that you had a great experience at Extended Stay America. Your feedback serves as a valuable affirmation of our efforts, and we eagerly anticipate the opportunity to provide you with another exceptional stay in the future.Sincerely,Hotel Management
There was an attempt to make the room clean, but it still fell a bit flat. - My room was on the 4th floor and it did not have a screen when I opened it. - one of the towels that I used immediately had a smell when it touched water - There were some hairs on the bed and pillow The good things about this property - Staff were friendly - I 25 was just right there so the drive home can be faster
Business response:
Dear Alejandro, Thank you so much for sharing your experience with us! We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comfort and satisfaction are valuable, and we're genuinely sorry for not meeting these expectations. We have taken note of your concerns and will make necessary improvements to enhance our services. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.Sincerely,H... read more
Staff friendly and helpful
The young lady at the desk was friendly and very helpful. Room was great
Business response:
Dear William, Thank you again for the kind words regarding your time at Extended Stay America. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
All the staff is very nice and properly well maintained.
The TV did not work, and the door did not lock when I left the room. They told me I would receive a credit on the credit card I used. They never gave me a credit.
Business response:
Dear Clifford, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. We appreciate your bringing this to our attention; corrective measures within the relevant departments are currently underway to mitigate similar impacts on future guests. Also, we apologize for any billing-related concerns you had and if these were not resolved to your satisfaction. ... read more
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,224 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.