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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only thing was bed was a little hard and squeaked when you got up.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our clean rooms and friendly staff but sorry to hear that our beds did not meet your expectations. We're glad your overall experience was a positive one.
There was no valet cart to take my belongings to my room . I booked a non smoking room and was put on a floor that reeked of cigarette smoke .
Business response:
Thank you for your feedback. We apologize that you did not get your desired room type and that the luggage cart was not available for you. This is certainly not the experience we intended to provide.
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Business response:
We appreciate the great rating and we are so glad you had an enjoyable stay. Thank you!
Business response:
We're so glad you had a good stay with us. Thank you for letting us know.
For the price was great!
Business response:
Thank you for the great rating and comments, Paula! We are pleased that you found our hotel clean and affordable. We hope to see you again soon.
Both times we stayed there the service was great!
Business response:
Thank you for the 4-star rating and great review. We are so glad you chose to stay with us, had a comfortable stay and appreciated our wonderful staff. We'll pass along your comments so they know their efforts did not go unnoticed.
Sad I've stayed here before and it was great but this visit was horrible. The entire 3rd floor smelled like rotting trash
Business response:
We are so sorry for disappointing you during this stay. Thank you for your helpful feedback so we can improve. Hopefully you will be willing to visit us again for that usual great experience you have at WoodSpring Suites.
Room was dirty and smelled like stale cigarettes would probably not recommend
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you experienced some odors and other issues during your stay. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We're so sorry you had a disappointing stay.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 828 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.