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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was quick and efficient. Dorm like rooms. Clean and comfortable. Looks like the pictures. Good parking and right off the freeway. Great place to stay and the price is right coming off a long day on the road.
Business response:
We are so glad to hear that you had a wonderful stay that met your needs. Thank you for letting us know. We hope to see you again soon.
Laundry room was great... But needs coin machine. Then couldnt use credit card because inuetnrt wad dwn
Business response:
Thank you for the very thoughtful review and suggestion about a coin machine. We love knowing what impacts guests and what we can do to make their stay the greatest possible. We appreciate hearing from you.
Didn’t hassle you with services! Gives peace so I can feel st home and relax you go to them if u need something which I like my privacy and always greeted with a smile and a hello how can I help u today just wonderful
Business response:
Thank you for the great review. We do strive to give guests their privacy while still meeting their needs with friendly service. We're glad WoodSpring Suites Lubbock South delivered for you and we are so glad you choose to stay with us!
Business response:
Thank you for the wonderful 4-star rating. We hope you’ll stay with us again soon.
Easy access to the main road We didn’t like the smell on the halls!
Business response:
We are glad you chose to stay with us. Thank you for letting us know about an odor.
Hotel is clean, looks fairly new, room is spacious
Business response:
Thank you for this wonderful feedback.
Very nice place, seems fairly new, rooms are very clean.
Business response:
Thank you for the terrific 5-star rating. We're so glad you had a great stay with us.
Not communicated how to get clean towels and that office closed at 8 on saturday, even though he opened up to check someone in, he refused to get me clean towels even if i rushed back up to get my "dirties", took the night manager quite some time to "come down to check in" , it was after hours and the corporate dispatch said she were upstairs assisting other customers when i could clearly hear her on the other side of the wall counting money and texting (continuously vibrating on counter top) ...no need for dishonesty.
Business response:
I'm so sorry to hear about these frustrations and that our service was not as prompt as we intended for you. Thank you for sharing your feedback.
Although MY room was decently clean (despite the entire hotel having an odd funky smell to it), my friends staying the same night had a room with DIRTY unmade beds and literal dirt piles in the bathroom and floor. Their room was comped, however this is not acceptable for a hotel! I suspect mine was only clean because on my check in i wrote and then told then i am a neat freak!
Business response:
I'm so sorry we disappointed your friends and you. Thank you for the comments.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 828 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.