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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When stepping in the building it really had a beautiful smile. By that i knew it would be a clean motel/ hotel. The front desk clerk was very friendly & professional. I enjoyed my stay .I was a very happy
Business response:
Thank you for taking the time to review your stay with us, Norma. We can't tell you how much our staff loves to hear from a happy guest. It truly makes their day! They work so hard to create an exceptional experience and we are thrilled that you noticed their hard work and efforts! Please come back to see us again soon!
Business response:
We appreciate your wonderful rating, Amanda. We are so happy that you enjoyed such a great stay and hope to welcome you back soon!
Business response:
Thank you for rating your stay, Raymond. We are so happy to see the great rating! We hope that you will visit us again the next time your travels bring you this way!
Service warm and efficient Front desk service warm and efficient; the room clean, basically equipped, little bit noise due to the proximity of the highway. The elevator and vestibule smell terribly cigarette, really need ventilation.
Business response:
Thank you for your comments and review, Pablo. We are so happy that you enjoyed your overall stay, but apologize about the noise levels and unpleasant odors, and any inconvenience they caused. Our team is always looking for ways to improve and we will use your feedback to do just that. We do hope that you think of us the next time your travels bring you to the area!
Business response:
We appreciate your terrific rating, Kenneth! We would love to have you back the next time you are in the area!
Business response:
Thank you for your review, Angel. We are thrilled to see that you enjoyed your time with us! We hope to see you again in the future!
My stay was not that great. The staff was very nice and helpful. The tv remote control didnt work. The shower water pressure was low and It was quite noisy made it difficult to sleep at times.
Business response:
Thank you for your review. We are so sorry for the inconvenience that you encountered with the noise and shower pressure. We are always striving to ensure that your stay is both pleasant and comfortable and we can't apologize enough that these issues impacted your stay. Thank you for letting us know so that we can continue to make the necessary improvements for all our future guests.
Horrible Room was filthy as the house keeps or maids dont sweep or mop or wipe anything down the website claims are false we are not taking proper precautions of cleaning or precaution due to covid 19 stayed a total of 28 days and not one of those 28 days did i recieve room service horrible maid and lazy staff
Business response:
Thank you for your review, Nicole. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 798 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.