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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Me gusto la uvicasion , el precio esta bien , lo que no me gusto fueron las camas eso si lo tienen que mejorar defenitivamente , ees por la unica razon que no me bolveria a quedar en este hotel, no se si todos los cuartos tengan las mismas camas ,pero la proxima vez preguntare ,si todas son iguales , no me quedare,
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay!
The burners on the stove top need attention. The continued to stop functioning. The bathtub faucet leaks. The front desk was not efficient with notification of packages delivered to the Reception Desk and when making inquiry, three days later, they had difficulty locating them. Overall, I was pleased with the room, especially that it was located only a few feet from the people I was visiting.
Business response:
Thank you for your detailed review and descriptions. We appreciate hearing what you enjoyed and what you wished for and we will use this feedback to help us improve. We hope your overall stay was a good one that met your needs.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Business response:
Thank you for this awesome rating AND for staying with us!
Business response:
Thank you for the good rating - we are glad your time with us was comfortable and pleasant!
Business response:
Thank you for this grand rating – we are so pleased to know you enjoyed your stay with us!
One Night First motel I ever stayed in that didn't offer bar soap for the bathroom. Luckily I had mine with me. No ice machine, but ice trays in the fridge freezer. Guess I should have read the reviews first and I would have known what to expect. Minimal service. The bed was comfortable and I slept well. It was okay for one night, but I would not have wanted an extended stay. I'm not paying to change my own sheets or sweep my room. Went west on the freeway to find food and it was a little round-about to get back to.
Business response:
Thank you for your thoughtful comments. We appreciate hearing from you. We're sorry you were not expecting our limited amenities and were disappointed because of this. We wish you the very best in your travels ahead.
Get what you pay for As the title says you get what you pay for. The front desk attendant took 20 min and 3 calls to come to the desk and check me and 2 others in. The room had an odd smell and the bed was very uncomfortable and made me think more of a jail cell then a hotel room
Business response:
Thank you for your feedback. It is important for us to know how we’re coming across and we wish you had been more positively impressed with our accommodations during this stay. Though we never want guests to feel disappointed, we do appreciate knowing about your experience so we can address issues and provide the best guest experience possible.
Fine place to stay. Zero customer service and hospitality.
Business response:
I'm so sorry to hear that this was your impression of our service. In addition to our super clean rooms, we are known for our excellent, friendly service and I wish that had been your experience. We are so sorry we disappointed you and wish you only the best in your future travels and lodging.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 762 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.