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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not too bueno The only thing I asked was for an iron for wrinkled clothes but they had no idea where one was even though they had a check out book. The elevator carpet looked like it had not been vacuumed in a few days. The trash was not taken out from previous guest. I give it one star out of five
Business response:
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel, Baldomar. We are so sorry for the problems that you encountered while trying to obtain an iron and the overall cleanliness of the property. We work hard to deliver a stay that is both clean and comfortable and we are so disappointed to see we fell short in this area during your time with us. We will make sure that we address your concern directly with the property to ensure that the proper procedures are being followed in ord... read more
Business response:
Thank you so much for the good rating, Aaron! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
Thank you for the great rating, Jim! We are so glad you enjoyed your stay here.
I liked the room but the floors were dirty. The elevator worked, unlike the other hotel I stayed at.
Business response:
We are happy to see that your overall stay was pleasant and appreciate you allowing us to host you. We do, however, sincerely apologize for the issues with the floors and that they were not in the sparkling clean condition that we strive for. We can assure you that we will address this with the maintenance team to make sure that we are taking the proper action steps to prevent this from happening in the future.
Business response:
We are so glad our accommodations met your needs so beautifully during this stay, Erica! We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us!
Overall great experience, the room was tidy and the staff great
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay, Miranda! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Great value and plan in coming back soon. Great location
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Good place especially if you need to use kitchen facilities.
Business response:
Hello, Sumayia! We are thrilled to see that you enjoyed your stay with us and that our accommodations met your needs so nicely! We look forward to welcoming you back the next time your travels bring you to the area!
I had an amazing stay isaac did an amazing job helping make sure i had a wonderful stay he did great. However there was one lady that was rather rude so i didnt bother her after that i always asked isaac for help if needed it. Thanks isaac for a perfect stay
Business response:
Hi, Courtney! Thank you so much for letting me know about your time with us! We are so sorry for the issues you experience with one of our staff but are so happy to see that Isaac was able to give you the wonderful overall experience that you deserve! Thank you so much for taking the time to let us know how we are doing!
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 2.9 star rating with 795 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.