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Extended Stay America Select Suites - Lubbock - South
- Hotels
- Lubbock, TX
About this business
Welcome to Extended Stay America Select Suites - Lubbock - South! We are the perfect location for business travelers, students, tourists and those relocating to the Lubbock, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off State Highway 289. From our location, you can easily visit local attractions such as the Buddy Holly Center, the Lubbock Lake National Historic Landmark, the Museum of Texas Tech University and Mackenzie Park. When you ... read more
Location details
1410 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Get what you pay for As the title says you get what you pay for. The front desk attendant took 20 min and 3 calls to come to the desk and check me and 2 others in. The room had an odd smell and the bed was very uncomfortable and made me think more of a jail cell then a hotel room
Business response:
Thank you for your feedback. It is important for us to know how we’re coming across and we wish you had been more positively impressed with our accommodations during this stay. Though we never want guests to feel disappointed, we do appreciate knowing about your experience so we can address issues and provide the best guest experience possible.
Fine place to stay. Zero customer service and hospitality.
Business response:
I'm so sorry to hear that this was your impression of our service. In addition to our super clean rooms, we are known for our excellent, friendly service and I wish that had been your experience. We are so sorry we disappointed you and wish you only the best in your future travels and lodging.
Business response:
Thank you for this awesome rating AND for staying with us!
Business response:
Thank you for the good rating - we are glad your time with us was comfortable and pleasant!
Business response:
Thank you for this grand rating – we are so pleased to know you enjoyed your stay with us!
One Night First motel I ever stayed in that didn't offer bar soap for the bathroom. Luckily I had mine with me. No ice machine, but ice trays in the fridge freezer. Guess I should have read the reviews first and I would have known what to expect. Minimal service. The bed was comfortable and I slept well. It was okay for one night, but I would not have wanted an extended stay. I'm not paying to change my own sheets or sweep my room. Went west on the freeway to find food and it was a little round-about to get back to.
Business response:
Thank you for your thoughtful comments. We appreciate hearing from you. We're sorry you were not expecting our limited amenities and were disappointed because of this. We wish you the very best in your travels ahead.
The hotel smelled like cigarettes and the tub was dirty. Other than that, I enjoyed my stay
Business response:
Thank you for taking time to review our hotel. We are so sorry to hear that you encountered an odor and noticed some areas which needed cleaning. We appreciate that your overall experience was a positive one and we enjoyed having you here.
It was very unremarkable. It was clean, it appeared to be a newer facility, however nothing anout the motel or its location struck me as unique or memorable to the point of desiring to stay again unless it happened to be a chance encounter on a trip and tjemmm price was right. The staff (one girl) was very nice, friendly amd knowledgeable, but im sure could have used some help checking guests in, as ther e was 4 or 5 of is waiting during rush jour, and she was doing her best, but the wait to check in was al 4ittle longer tha... read more
Business response:
Thank you for your comments. I apologize for long check-in and other inconveniences you had during your stay with us. This was certainly not the impression we wanted to make.
Business response:
Thank you for staying with us! We appreciate this wonderful rating.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - South
How is Extended Stay America Select Suites - Lubbock - South rated?
Extended Stay America Select Suites - Lubbock - South has a 4.1 star rating with 330 reviews.
When is Extended Stay America Select Suites - Lubbock - South open?
Extended Stay America Select Suites - Lubbock - South is open now. It will close tomorrow at 12:00 a.m.