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Extended Stay America Select Suites - Lubbock - West
- Hotels
- Lubbock, TX
About this business
Location details
2311 West Loop 289, Lubbock, TX, 79407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Staff Really like the privacy especially if your gonna stay awhile this was our second week and liked that the Manager made sure housekeeping cleaned our room and we had everything we needed very professional.
Business response:
We are so happy that you allowed WoodSpring Suites to host you and provide you with an excellent stay! Thanks for being our guest! We look forward to your next amazing stay!
Room floor was dirty everything else was fine. No complaints.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests, Keith. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Lovely sleep loud awakening It was nice except for the man who showed up at 9 o’clock in the morning screaming pest service and banging on the door…. On every door. I stayed on the third floor and it was really loud lots of people with the doors cracked me the noises. But it was comfortable and a full kitchen and the room is great.
Business response:
Hello Michael. Thank you for sharing your experience with us as we truly value and appreciate the opinions of all our guests. We are so sorry for the noise interruptions that you encountered and apologize for the impact that this had on your overall stay. We are always looking for ways to improve the level of service that we provide and will make sure that we address these concerns with our team at the property so that we can improve in these areas moving forward. Thank you for allowing us to host you and we wish you all the... read more
Business response:
Thank you for reviewing your stay with us, Norma. We appreciate the wonderful rating and look forward to seeing you again soon!
Property needs to be cleaner and maintained better! eg: paint, furniture.......!
Business response:
Thank you so much for your very detailed review. As you may know, we never are happy to hear when a guest leaves dissatisfied. Our team works hard to make sure stay comfortable, peaceful, and pleasant, and we are so sorry that we fell short in these areas, and that your stay failed to meet your expectations. We always work hard to be the best at what we do, and your feedback will help us in the areas that we are falling short in. Thank you for giving us a chance and we do hope that your future travels are wonderful ones.
3 thumbs 👍 It was clean and the staff was nice and professional.
Business response:
Thank you so much for your positive feedback! Our staff will be thrilled to know that you noticed their hard work to deliver a clean and comfortable experience! We would love to welcome you back the next time you are in the area!
Business response:
Thank you for reviewing your stay. Nothing makes us happier than to see that you enjoyed such a clean and comfortable stay! Our staff loves to see when a guest leaves happy, and we hope that we have another opportunity to host you in the future!
This is a great place to stay very helpful convinent and understanding workers very clean and helpful poliet and curtious of ur needs
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay! Thank you so much for choosing WoodSpring Suites!
29 days in Lubbock Everything was what was expected. No problems. No frills, bring shampoo. We had 7 rooms for 28 days. It was fine. Lots of places to eat across the highway, Lubbock Christian University very close.
Business response:
We are so happy to see that you enjoyed your time with us, Ron! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Frequently asked questions about Extended Stay America Select Suites - Lubbock - West
How is Extended Stay America Select Suites - Lubbock - West rated?
Extended Stay America Select Suites - Lubbock - West has a 4.3 star rating with 503 reviews.
When is Extended Stay America Select Suites - Lubbock - West open?
Extended Stay America Select Suites - Lubbock - West is open now. It will close tomorrow at 12:00 a.m.