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2311 West Loop 289, Lubbock, TX, 79407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Most of the staff was great. The person who checked me in needs an attitude adjustment, or a different line of work.
Business response:
Thank you for taking time to review our hotel. We’re sorry you got a bad impression of our hotel staff. Our goal is to provide an all-around positive experience for every guest; we are sorry this was not the case for you. Best wishes in your future travels.
Not a hotel if you like opulence. This hotel is centered around long stays, they charge you for everything. There is no true lobby like a normal hotel, the ladies are nice. But if you are like me I just needed a bed. These beds are nice and soft like I sleep good in. They only supply 1 bar of soap, no coffee pot like others you can pay more if you want a coffee pot. I would stay here again because I’m cheap. Oh the fridge is nice and big and kept my drinks and leftovers nice and cold.
Business response:
I'm so sorry our hotel did not meet your expectations, Katherine. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
Business response:
We are glad our accommodations met your needs during this stay. Thank you for the good rating.
Business response:
We appreciate this wonderful rating and thank you for choosing to stay with us!
Business response:
Wow! Thank you for the amazing review, Carlos! We can't thank you enough for allowing us to host you and we hope to see you again soon the next time you are in the area!
IT Was A Fantastic place to stay. Disliked nothing
Business response:
Thank you so much for the terrific rating, Anthony! We are thrilled to see that you enjoyed such a great stay! Please come back and visit us soon!
Business response:
What a fantastic rating! We are so happy that you enjoyed your time with us and look forward to seeing you again the next time your travels bring you to the area!
Business response:
We are happy to see that our accommodations met your needs, Noel. We hope to see you again the next time your travels bring you to the area.
Business response:
We're so glad you enjoyed your stay with us, Jaime. Thank you for the terrific rating!
Extended Stay America Select Suites - Lubbock - West has a 4.3 star rating with 505 reviews.
Extended Stay America Select Suites - Lubbock - West is open now. It will close tomorrow at 12:00 a.m.