This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Madison - Old Sauk Rd.
- Hotels
- Madison, WI
About this business
Location details
45 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Arrived late night. Front desk staff was quick with check in so that could get to bed quickly. Room was clean and well maintained. Bed was comfortable. Overall good experience.
Business response:
Sabrina, it was a pleasure to have you as our guest at Extended Stay America - Madison - Old Sauk Rd. We are glad you liked the cleanliness of your room and the service provided by our front desk staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Easy access, nicely updated Everything was perfect for our stay with our two small dogs, except the hvac wall unit was loud and blasted straight at the bed. Liked that they had hypoallergenic pillows already in the room because I am allergic to feather pillows. Thankful they had gluten-free granola bars for breakfast. Very clean, comfortable and pretty!
Business response:
It is so rewarding to read you had an excellent experience at our hotel. We are pleased to see you were able to take advantage of our pet-friendly policy and that your room was to your liking. Also, our maintenance engineer has fixed the issue with the a/c unit.
Clean room with couch for seating. It was a good basic room. Clean with option for cooking if I had wanted it. It has a workout room though the machines were older and loud.
Wonderful and Friendly Staff We enjoyed our stay. My best friends are from Madison and that was our main reason for going to Madison.
Business response:
Thank you for sharing your experience. It is great to see that our location was important to visit your friends and that our staff was friendly during your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Desk clerk was very friendly, and also was aware I had difficulty with the key pad entering the hotel. She was immediately there to help. Great first impression. Everything in the room was very good, except the location of the air conditioner is constantly blowing on you all night long. Bad planning on room alignment.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to read you received excellent customer service from our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
The hotel was great. My only complaint was with the continental breakfast. It was extremely limited and included no fresh fruit, juice, or hot meal options.
Overall good good overall
Business response:
Thank you for taking the time to share your experience. I am glad you had a good overall stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America Select Suites - Madison - Old Sauk Rd.
How is Extended Stay America Select Suites - Madison - Old Sauk Rd. rated?
Extended Stay America Select Suites - Madison - Old Sauk Rd. has a 3.8 star rating with 659 reviews.
When is Extended Stay America Select Suites - Madison - Old Sauk Rd. open?
Extended Stay America Select Suites - Madison - Old Sauk Rd. is open now. It will close tomorrow at 12:00 a.m.