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Extended Stay America Select Suites - Madison - Old Sauk Rd.
- Hotels
- Madison, WI
About this business
Location details
45 Junction Ct., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service was fine, however the linens need to be replaced. There was at least 5-6 strands of hair in the bed under the blankets, etc. There weren't any hangers in the closet nor was the tolietry refreshed so we ran out almost right away. There also was a pet friendly room right next door so the dog was barking throughout the night.
Business response:
Thanks for evaluating your visit to our hotel. Although you had a nice stay, we apologize for the housekeeping issues you experienced while being here. Your feedback is shared with appropriate individuals in an effort to improve our future guest experience going forward. In regard to the dog barking and the disturbance it caused, we would have been pleased if you had alerted the front desk team. We would have a conversation with the pet owner to reiterate our pet policy. Please consider giving us a chance to provide you with... read more
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Perfect place to crash for 6 hours after getting smashed all day for a wedding.
Business response:
Thank you for your candid feedback. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Awesome stay!
Business response:
Brian, thanks for commenting on your stay at Extended Stay America. We are glad you had a good experience, and we invite you to visit us again on a future date. Sincerely, General Manager
Business response:
Siddharth, many thanks for staying at Extended Stay America and for your five-star review. We are delighted that you had an excellent visit with us. Please come back and see us again soon. Sincerely, General Manager
Convenient and Clean Met with friends and the hotel was our meeting place. Liked the complete kitchen as we had a get together in the room.
Business response:
Ken, thank you for choosing Extended Stay America for your getaway. We are delighted to read you and your friends liked your room along with the kitchenette and had an enjoyable time with us. It was a pleasure to have you as our guest, and we hope to see you all again soon. Sincerely, General Manager
Business response:
Pamela, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Madison - Old Sauk Rd. Sincerely, General Manager
Great Pet Friendly Choice in West Madison We were in Madison to attend a wedding and needed a pet friendly hotel. The Extended Stay Old Sauk was a great choice. The staff were all very nice and accommodating. The hotel is clean and has nice green space for short dog walks.
Business response:
Thank you for including Extended Stay America - Madison - Old Sauk Rd. in your travel plans. We are pleased to read our pet-friendly feature worked well for you and that our helpful associates made your stay even better. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Madison - Old Sauk Rd.
How is Extended Stay America Select Suites - Madison - Old Sauk Rd. rated?
Extended Stay America Select Suites - Madison - Old Sauk Rd. has a 4.3 star rating with 496 reviews.
When is Extended Stay America Select Suites - Madison - Old Sauk Rd. open?
Extended Stay America Select Suites - Madison - Old Sauk Rd. is open now. It will close tomorrow at 12:00 a.m.