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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Property Location With a stay at Extended Stay America Nashville - Airport in Nashville (Donelson), you'll be close to Larry Keeton Theater and Wave Country. This hotel is within the vicinity of Two Rivers Golf Course and Lane Motor Museum.Rooms Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desk... read more
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent budget room The front desk people were very nice but you can tell the hotel gets a lot of use. Everything in the room was basically clean but it has seen a lot of traffic. The mattress was broken down on one side, it looks like a picture used to be on a wall, the tub was showing signs of wear. Since they allow pets more effort should be done to clean the room because I found dog hair in spots were you might not normally need to clean. For the money it was fine but don't expect a lot. I certainly wouldn't recommend it ... read more
Business response:
Thank you for being our guest. We apologize for the housekeeping and maintenance issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
FIrst reaction of walking into the room was that it smelled of smoke. But the filters in the air conditoner were very dirty so i cleaned them and the room smelled better after that. There was also other cleanliness issues in the room that i cleaned up. Before going to bed. Luckily the bed was confortable and the fridge worked in the room. Its conveient to where i have to work.
Business response:
Thank you for being our guest. Although you found our location ideal for your needs and slept well on our comfortable bed, we are sorry for the cleanliness issues you encountered in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
People nice, but room was old and tired looking. Hotel clerks where nice, but the room was old and tired looking.was clean,but it definitely needs to be remodeled.Could has used something more for your so called breakfast.Msybe some fruit would be nice.
Business response:
Duane, we are glad you appreciated our staff for their friendly service. However, we are sorry you were disappointed with your room. We thank you for sharing your feedback with us as they help us improve our future guest experience. We regret to learn our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to it. Thank you once more for reviewing your stay with us. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent acc... read more
outside was dirty, room was very clean and was happy with it, small but it was just me for a couple days and was perfect.
Business response:
Gary, thank you for reviewing Extended Stay America. We are glad you were happy with your room and had an overall good stay. We have discussed your feedback with our housekeeping team to ensure we are more diligent in our efforts to maintain the cleanliness of our property. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
Great Team Great Job! I love my stay here the front desk workers were very welcoming and friendly. Marquita was a big help, from rebooking my room for me daily and helping fix my key pad on the door. Laura was a front desk worker as well was nice too. The maintenance man in the morning shift was very nice and handy and made sure my room was working properly, and ask if my stay was going good. I will definitely referring people here
Business response:
Rodney, thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. We also appreciate you mentioning our staff members, and we'll also be sure to share your kind compliments with them. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
The room was nice and the staff. But we accidentally left our iPhone plug in the room and of course it disappeared.
Business response:
Sidney, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 4.1 star rating with 1,055 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.