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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful stay! I enjoyed my trip!! Very quiet and clean. If i had a complaint it I would love to have a better pillow. Will stay here again for sure.
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great welcoming staff. It would of been nice to have at least cups in the room and the furniture could use some TLC but basically clean.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you loved our cordial staff and had an overall pleasant stay. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We value your feedback and look forward to serving you again in the future! Sincerely, Hotel Management
My Solo StayCation Convenient to a variety of business. Cozy room for a solo getaway! Loved the fact that it offered a refrigerator, microwave, & stove top. I would definitely recommend and would stay there again!
Business response:
Catherine, thank you for the wonderful feedback. It's nice to read your suite felt like your own apartment. As an extended stay hotel, we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed the fully equipped kitchen, too. Thank you once more for recommending us to future guests. We look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
spacious room, large bathroom, comfortable bed, good tv, convenient location and parking. Unfortunately there are no USB ports for charging iphones. Smoke alarm and CO detector were missing, kitchen sink was dripping, found a whole pop tart stuck under the seat cushion of the reclining chair, bathtub drain was slow. Reception immediately replaced missing smoke alarm and CO detector as well as fixed dripping faucet. Staff is very warm and welcoming. This isn't a swanky motel but the accommodations and location are perfect for... read more
Business response:
We are sorry for the issue you experienced in your room. However, we are happy that our staff did their best to accommodate your request. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel Management
Decent budget room The front desk people were very nice but you can tell the hotel gets a lot of use. Everything in the room was basically clean but it has seen a lot of traffic. The mattress was broken down on one side, it looks like a picture used to be on a wall, the tub was showing signs of wear. Since they allow pets more effort should be done to clean the room because I found dog hair in spots were you might not normally need to clean. For the money it was fine but don't expect a lot. I certainly wouldn't recommend it ... read more
Business response:
Thank you for being our guest. We apologize for the housekeeping and maintenance issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
Booked online while on my flight to Nashville due to us being rerouted we go In super late so I needed a place to stay. I get to the hotel and I’m told they don’t have any availability even tho it showed available rooms on hotels.com I was furious and it this point it was 115am. Front seat said I would have to deal with hotels . Com about it. I Kept asking if there was anything she could do and finally said they had a larger room that was $10 more so I had to pay it so I had a place to sleep as I was exhausted. I think there... read more
Business response:
Kyle, thank you for choosing to stay at Extended Stay America. We regret the issue you had initially, but we are glad to know we could accommodate you and made you feel comfortable after a long journey. Thank you for the review, and we hope to see you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,052 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.