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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Property Location With a stay at Extended Stay America Nashville - Airport in Nashville (Donelson), you'll be close to Larry Keeton Theater and Wave Country. This hotel is within the vicinity of Two Rivers Golf Course and Lane Motor Museum.Rooms Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desk... read more
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lorin, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Deposit hold Still have NOT gotten my 100 deposit....one week later. They tell u 3 days but thats bull.
Business response:
Scott, thank you for being our guest and for sharing your concern. It was disappointing to read your comments, and we are sorry for the inconvenience caused to you. In regard to the refund of the incidental fee, we would humbly request you to get in touch with our associates at the front desk as they will be more than happy to assist you in this matter. We are truly grateful for your patience and hope you will give us a chance to redeem ourselves on a future visit. Sincerely, Hotel Management
Never again. $100 deposit required at check in? Nice. Front desk was lazy and incompetent. Will never go back.
Business response:
Christopher, thank you for choosing our hotel. We are sorry our team did not provide you with a clear explanation of the charges during the check-in process and regret the inconvenience caused. We shared your comments with the front desk associates to make sure we deliver a better service and communicate more diligently going forward. We appreciate your business and hope to see you again in the future. Sincerely, Hotel Management
To check in the hotel took forever. Nobody was in office . They had a number to call but took 15 mins to get someone to answer. The room had weird smell when you turn on the A/C . Red stains on thr carpet .
Business response:
Kay, thank you for choosing to stay with us. We are sorry for the delay at the time of check-in and the cleanliness issue you had in your suite. Please be assured we have shared your concerns with the appropriate team members so we can improve our service going forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Business response:
Milton, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very friendly staff and the room was very clean
Business response:
Sasha, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you liked our well-kept accommodations and the excellent service you received from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you once more for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
How unclean the rooms are. Carpet was sticky and hard in spots. Definitely not clean
Business response:
Renee, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Hospitality good service very clean rooms and area no problems
Business response:
Thank you for choosing Extended Stay America. it is so nice to read that we met all of your expectations and that you were especially happy with our upscale accommodations as well as excellent service. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 4.1 star rating with 1,018 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.