This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
House keeping only came to our room once and then said we had a do not disturb sign on our door so they didn't come in, and there was no do not disturb sign on our door, they failed to do their job or let us know so we had to deal with the consequences and leave, very inconvenient.
Business response:
Dear Jessica, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with housekeeping during your stay. It is unacceptable that your room was not serviced appropriately, especially without a do not disturb sign. Your feedback is valuable, and we will address this matter with our team to prevent similar occurrences. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience on your next visit.Sincerely,Hotel Management
Affordable, easy to find, near airport so you do hear the planes
Ok
Business response:
Dear FU, Thank you for your feedback following your stay at Extended Stay America. We appreciate your comments and are pleased to hear that you found your experience satisfactory. Our team is dedicated to providing comfortable accommodations and excellent service. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,064 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.