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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had to change rooms due to the sheets being bloody. But the lady at the counter switched my room at no charge. The furniture needs to be updated. The chest of drawers had drawers missing. There was paint missing on the walls. In order to get extra towels, you have to use the first ones then they'll give you one set. But only if they have any available. My business trip was 4 days. If i wanted to cook something, i had to purchase cookware for $40 and the dinnerware was $30.
Business response:
Dear Regina, Thank you for staying with us during your business trip. We are glad that you had a pleasant stay overall. However, it is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Thank you for choosing us and taking the... read more
Decent place If you check after 10 pm you will have to wait for someone to come check you in. It’s outdated beds are hard but it’s a clean place to lay your head… let be real you are in Nashville and not there to hang out in room you are there to go down town and hang out
Business response:
Dear JT, Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will ensure this does not happen again. We appreciate your comments about what you enjoyed during your visit, most notably our clean rooms. We look forward to welcoming you back the next time you are here. Sincerely,Hotel Management
That we can start over and do good in life
Business response:
Dear Brandon, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. It was our pleasure to host your visit; we look forward to seeing you soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,064 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.