Extended Stay America Select Suites - Nashville - Airport

Business response:

Dear Guest, We are sorry to learn that your experience did not meet expectations. Thank you for sharing your feedback, as it allows us to improve. Our goal is to ensure a comfortable stay for all our guests, and we are continuously working to enhance our services. If you're open to providing more details about your visit, we would appreciate the chance to address your concerns further. We value your input and hope you will consider staying with us again for a more positive experience.Sincerely,Hotel Management 

Business response:

Dear Al,Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We strive to maintain high standards of professionalism and service, and we apologize if this was not reflected during your stay. Your comments are important to us, and we will review them with our team to ensure improvements are made. We hope you will consider giving us another opportunity to provide a better experience.Sincerely,Hotel Management