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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
11708 Jefferson Ave., Newport News, VA, 23606, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was nice but the bathroom floor was nasty.
Business response:
Monica, thank you for being our guest. We are pleased you liked our accommodations, but we are sorry for the cleanliness issue you encountered in the bathroom. We have taken note of your feedback and have shared it with the housekeeping team. We hope you will visit us again in the future for a perfect stay. Sincerely, Hotel Management
General manager is AWESOME The general manager teyana is VERY friendly.
Business response:
Nikki, thank you for your heartwarming words, we sincerely appreciate the wonderful review. We will definitely share your compliments with Teyana. It will surely put a smile on her face! We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
Outgoing Lang, noise, breakfast is poor,Not recommended and will not come again
Business response:
Thank you for being our guest. We are sorry for the noise issue you had and regret the inconvenience it caused. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. We urge you to choose us again as we are confident your next stay will be ... read more
Breakfast was very cheesy, not much of anything to choose from. Room was not very well cleaned.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in your room and regret the inconvenience caused. We have shared your feedback with the housekeeping team to be more diligent going forward. Also, your comments regarding the breakfast will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you once more for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Satisfied The host were nice. The room was nice.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our accommodations and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Extended Stay America Select Suites - Newport News - Oyster Point has a 4.3 star rating with 747 reviews.
Extended Stay America Select Suites - Newport News - Oyster Point is open now. It will close tomorrow at 12:00 a.m.