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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bug's life. On the second night the room was overrun by cockroaches. Moved on the third night to another room on another floor, and there were still several roaches a night in the room. The carpets were not vacuumed well. The kitchenettes and bathrooms were acceptable. The manager and desk clerks were nice.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Walls and ceiling were paper thin. The person above me was walking and dragging something across the floor from 10:00 pm until 5:00 am when I just got up and just left with little sleep.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Don't Visit Hotel staff put us in the wrong room then upgraded us to the right room after chewing them out. Then the people on the floor above us were had kids who were jumping and screaming at all hours of the night. No WiFi unless you pay extra money and can't get new towels unless you pay extra money. All the normal amenities of a hotel cost extra money at this hotel. We checked out early and they would not refund our money.
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
Dump Low rent facilities would not recommend. Dirty and reeked of smoke
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Not your normal hotel. Made for construction workers or anyone looking for a low weekly rate. The rooms are not clean daily and it's a $20 charge for that, also the wifi is $3 a day.
Business response:
Thank you for your feedback. We apologize for any inconveniences you experienced during your stay.We wish you the best and hope you will consider staying with us in the future.
Let me start by saying that the staff at this hotel were awesome. They stay was fine. The hotel is in need of updating inside and out. It is very outdated inside and out. Otherwise I enjoyed the stay
Business response:
We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.