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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No room service , bug's Working in area needed extended stay.rooms have roaches no room service every two weeks
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels.
Its better sleeping in your car ! This was a very terrible stay !!! NEVER have i been treated so badly or have i been so disgusted!!! Should just blow the whole hotel up ots a waste tgey barley clean anyway
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Disgusting! Bug infested, smelled like electrical fire, smoke filled hallways, kids screaming. . Stay away #
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Loud night Just needed a quick place to get an important night's sleep. I arrived after 1am and was only going to get 6 hours of sleep. The noise from the room above was out of control. Sounded like kids running and jumping. Or throwing bowling balls. Until 4:30 am. The room had a strong musty smell, I imagine from the ability to cook in the room. Expected with an extended stay hotel. Price was excellent but you get what you pay for.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
FIX THE ELEVATOR AND BUG CONTROL How do I even start.....the elevator was broke my entire stay and I was on the fourth floor so that means every time I went out I had to go down and come back up via stairwell. The hotel has monthly rates I think ppl are living in these rooms. My room smelled like a homeless man. I could not get that smell out of my room no matter what I did no deodorant could mask it. The only high light is a full fridge.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
terrible hotel this hotel had a terrible service, first: the room always smell a smoke, and had any insects. second: the bathroom was dirty and humity. third: when I arrived told me, had the service housekeeper ona day of the week, but on the day had this service never do it, and the staff told me I didn´t want this service (liars). Fourth: the bed was terrible, I think never clean the bed sheets. The worst experience on this hotel, I never recomended it.
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels.
left wanting more! Hotel stay was just ok, dissapointing. Management need to focus attention to this location and would greatly improve experience
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.
What they don't tell you is they don't do turn down service,or you have to ask for it. and that it is home to the nearly homeless. Several of the tenants are long term. You learn this by the screaming kids in the room next to you and the chain smokers outside , who drag their scent troughout the hallways. Not really a place for the traveling professional.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short.We wish you the best in your future travels.
Bed Bugs Its terrible bed bugs we're all in the room we had,got all bitten up bye them..
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. Thank you and we wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.