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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is the worst place ever!!!!!! Was the nastiest Room every food under bed dried on food plate under bed socks under bed floor not vacuumed should of never paid for this but we got there after midnight and no hotels around available to big events going on in the outer towns. Our money should be refunded I called and complained and was told just that you would take it off your list because we stayed there were no other places available.
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Would not recommend This hotel shouldn't even be on hotels.com. It is mostly rented out by the week and was occupied by the kind of people that I was not comfortable letting by teenage daughter even walk out to the car alone. We were on the 3rd floor and was kept awake most of the night by the tenants on the 4th floor. I called the hotel and was told it was only 10 minutes off I-75, no, it was almost a 20 minute drive out of our way. I would never recommend this hotel to anyone especially not to anyone with kids.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
A waste of time and money one night not even a full night the bed was terrible very very uncomfortable to the point I walked out
Business response:
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.
Bedding was stained and had hair all over pillow cases. Room had a not so good smell. Could not stay there.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
WORST STAY EVER!!! CUSTOMERS BEWARE!!! Came in late night. Keys not working. Came down and the lobby was closed. Had to call using phone on lobby. Was on the phone and none was picking up. Had to use cell phone to have someone answer. Was told the lobby person will be down in a minute. It took over 30 minutes after calling them again. After we got the key straignthened away. We checked the room. Bathtub had cockroah in it. Then the Beddings. Awww! They never cleaned it!!! There was hair everywhere!!! Even the Pillow cases w... read more
Business response:
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing WoodSpring Suites.
WORST STAY EVER!! Came in late night. Keys not working. Came down and the lobby was closed. Had to call using phone on lobby. Was on the phone and none was picking up. Had to use cell phone to have someone answer. Was told the lobby person will be down in a minute. It took over 30 minutes after calling them again. After we got the key straignthened away. We checked the room. Bathtub had cockroah in it. Then the Beddings. Awww! They never cleaned it!!! There was hair everywhere!!! Even the Pillow cases were so filthy and had... read more
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
VERY BACK EXPERIENCE VERY DIRTY AND MANY ROACHES.
Business response:
I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!
Very basic Didn't mind the short staff or no percs but a comfortable bed is a must. They fell way short
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
I would never stay there again We did not know how to check in they got there the office was closed once we did get a room there were no towels we have three girls staying there and one boy and when we got told they only gave us for very uncomfortable and there was stuff all over the one-sheet and then upon leaving the office was closed again and I have no idea how to check out
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.