Extended Stay America Select Suites - Ocala

Louis 

on Expedia

8 years ago

Would not recommend. When we arrived at 1:30 the front desk was closed but a phone there said to call if needed. All I was trying to find out is if we had a reservation. A gentleman answered the phone and very surly manner stated that the desk opened at three and he had told me that when I had called before. This was the first time I had called. He could not or would not tell me if I had a reservation. I call back at three and Latesha, the only bright spot of the stay stated that I had a reservation and that the desk was ope... read more

None 

on Expedia

8 years ago

bad wood spring suit. woodsprig suit it's a terrible suit because it's not cleaning and has lot of roches all over the place .again I didn't stayed the night I leave that place. Thanks. 

Michael 

on Expedia

8 years ago

Very unhappy with the staff. Rude, room wasn't ready on time. Room had a bad smell to it. Beds were uncomfortable and little bedding provided. Bathroom was dirty. 

Anonymous 

on Expedia

8 years ago

Very rude office personal.. Very shady people there..stay far away 

Chris 

on Expedia

8 years ago

Not a good choice! Do not recommend this hotel. The first issue was the reservation was prepaid but the hotel billed it again stating they do not receive payments from Hotels.com. The second issue is as soon as the lights go out the roaches come out - a lot of them. Third - the bed is not at all comfortable and finally there are no extras; like coffee pot, hair drier, etc..... 

Al 

on Expedia

8 years ago

Looks are Decieving! Very limited help if and when the front desk is open! Woke in the morning to find 'roaches' in the bathroom (4) also another (3) roaches in the kitchenette area....needless to say we quickly grabbed our belongings and left! Of course there was no one available at the front desk to report the multiple roaches that we encountered!! 

Thomas 

on Expedia

8 years ago

Terrible place to stay. Hard to check in. Paper thin walls and ceilings. Roaches in room. I left after one night. 

Shanika 

on Expedia

8 years ago

ROACHES!!!! ROACHES!! Checked in, saw a bug, brushed it off (it was late, I was tired). Went to use the restroom, there were 3 more (I squatted). Waited 20 minutes and they were coming out of the woodwork (literally)! Requested another room, and a couple hours later I'm seeing more bugs. Nerdless to say it was an early checkout... 

Marty 

on Expedia

8 years ago

Weird looks can be deceiving I don't recommend this hotel at all they do not have guest services open 24 hours not even 8 hours a day the bed was hard and small air conditioner didn't work and the first room they gave me someone was already booked in it and I walked in on him total disappointment looks nice on the outside but a dump on the inside plus people are living there as their home so it stinks of stale food because they have a small stove in the rooms