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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I could of used a front desk person all night... Couldn't check in at check in time.. " computers were being updated until 5 ( check in is at 3) but didn't offer anything for thier problem. A later check out would of evened me out as the consumer!
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Although the front desk lady was great .. the property smelled like smoke all the time.. it was horrible experience with terribly poor amenities
Business response:
Dear Jaydip, Thank you for your valuable feedback regarding your recent stay. We recognize that a pristine and well-maintained hotel environment is essential for a positive experience, and we sincerely apologize for falling short in this regard. Please be assured that your comments have been forwarded to our housekeeping team for immediate review and action. Additionally, we appreciate your kind acknowledgment of our front desk associate's efforts. Thank you once again for your insights, and we look forward to the opportunit... read more
Unfortunately, stars are a requirement. We check in and laid down for a nap, when we got up we went to turn on the TV. It would not come on. I went and reported it to the front desk. They managed to get it on but it had the lines down the screen-someone busted it. She went and got the housekeeper, when she returned she told me I had to pay a pet deposit. I told her I had and was looking for the receipt. She then told us we needed to leave the property. I asked to speak to a manager and they refused, telling me to call back t... read more
Business response:
Dear Patricia, We completely understand how these events you experienced detracted from your stay and made it less relaxing and seamless. Our goal is to create exceptional and memorable experiences for every guest, so we sincerely apologize that we fell short in your case. Your feedback is essential to us, and we appreciate you bringing these concerns to our attention. We hope you will return so that we can have an opportunity to provide you with a better experience.Sincerely,Hotel Management
Smelly, dirty, running with cockroaches! Just plain gross.
Business response:
Dear Elizabeth, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve... read more
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,233 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.