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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The owner of the property was over the top ridiculous!!! You could tell she didn't trust anyone. No one wants to be treated like a criminal. The owner needs to trust people until there is a problem. I can't help it if she has been taken advantage of before. . . I am not one of those people she has to be concerned about & she was treating me like everyone else she couldn't trust who stayed there. If you're a grown man and you want to be treated like a little boy, then stay here. If you don't need a grandmother figure question... read more
Business response:
Dear Shane, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
I reserved on Expedia and day of check in they said the online price was wrong and it was actually double the price. Counter person was rude and had no options on solution for this bait & switch issue. So we never checked in and plus didn’t feel safe there anyway. Then they charged me for room fees even though I never officially checked in. I’m still waiting for a refund. Broken down cars, jacked up with hoods open and trash everywhere… none of that was in the hotel online photos or listed on the amenities.
Business response:
Dear Tilly, We always want our guests to leave with a favorable impression of our hotel; therefore, we truly apologize for not meeting your expectations and regret any frustration caused. We understand the importance of accurate online pricing. It's possible that external factors, such as third-party booking platforms, may contribute to discrepancies. Additionally, we apologize for any confusion regarding our pet policy, which is readily available on our website and should have been communicated to you during your reservatio... read more
Room booked paid for thru Expedia at check in was told room was not available was told could have another room with a $100 deposit and no refund on booked and paid for room
Don’t get to stay Well I didn’t get to stay in my room as I was unable to check into it. When I tried to call and ask how to check in I got the operator who then said that there was no one on site so it would be best that I call whom I made the reservation through which I did and they where saying that they would try and get my payment refunded but I haven’t heard anything yet.
Business response:
Dear Erica, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
It was my first time staying in a hotel and there were no curtains.
Business response:
Dear Guest, Thank you for choosing our hotel and for sharing your concerns. We are genuinely sorry that your stay did not meet your expectations. Thank you for bringing this to our attention as we always strive to provide the best possible service for our valued guests. We look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
Shower curtain smell like smoke. Damage to bathroom. Damage to HVAC unit and could see the outside. Cockroaches. Room had dirty walls and floors.
Business response:
Dear Jessica, We are sorry to learn about the issues you encountered during your stay with us. This is not the experience we strive to provide for our guests, and we sincerely apologize for the inconvenience and discomfort you experienced. Thank you for bringing this to our attention; corrective measures within the relevant departments are currently underway to mitigate similar impacts on future guests. We anticipate your return, affording us the opportunity to deliver an enhanced experience.Sincerely,Hotel Management
Dump
Business response:
Dear Jason, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,234 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.