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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Run far far away Room was absolutely awful! It was late when we got there and the girl they called down to check us in looked like she just rolled out of bed. The building was old and outdated. There were cockroaches crawling on the wall, the counters, bathroom, and kitchen area were dirty, and the beds were terribly hard. There were exposed electrical wires coming from the wall. All around terrible hotel.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Jessica. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
This place is not what we expected! The front desk receptionist is very rude. The rooms are not clean hair was all over our bathroom, the air condition is hanging out of the wall. Housekeeping needs to do a little better job. And the little old lady at the front desk is very rude.
Business response:
Thank you for taking the time to review and rate your time with us, Daniell. We are disheartened to see that this was your experience as our team works extremely hard to focus on the overall guest satisfaction of each of our guests. We look forward to addressing these concerns with our team to improve in these areas for all our future guests.
Roach motel Was going well until roaches started climbing the walls.
Business response:
Thank you for your rating. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
Poor The price was cheap. So I can only expect so much. The condition of the cabinets were poor with some drawers not working. The molding along the edges of the walls were pealing. The microwave dis not have the proper plate inside so it did not spin. There were so many roaches. I killed 15 within the first 4 days. Management did not have basic things like an iron to use. It was convenient and close to the airport. If you spend the first day cleaning and maybe bring a sleeping bag. Don’t spend a lot of time there, just slee... read more
Business response:
Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Do better! The floor looked liked it hadn't been mopped in a while and the last party to stay there was a bachelor party. The room was supposed to be non smoking but it smelled like a high school bathroom. The ceiling above the bath tub was falling in. That isn't even the worse part the remote to the TV was missing!!
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Kerry. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Our reservation was changed at the last minute our room was changed to a smoking room We didn’t like it
Business response:
Thank you for taking the time to provide your honest feedback. Please accept our sincerest apologies for the issues that you had with the reservation, along with the offensive odors. This is not the comfortable stay that we intended for you and will work hard to improve in these areas moving forward. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for your rating. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
A dumpster would have been better. I absolutely hated everything about my experience at this motel. Filthy, missing baseboards, poor condition, the room smelled like cigarettes, a dog barking… it was a dump!
Business response:
Thank you for your review. Please accept our sincerest apologies regarding any issues that you experienced during your time with us. It disappoints us to see that you were left with this negative impression of our hotel. Each interaction we have with our guests give us the opportunity to improve in the areas that deserve attention. Your feedback will help us do just that. We are so sorry for any inconvenience that was caused and wish you all the best in your future travels.
Stove tops didn’t work. No shower curtain.
Business response:
Thank you for taking the time to rate and review your stay with us. We are terribly sorry to hear about the maintenance issues that you experienced and will communicate with our maintenance team to avoid these issues in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,234 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.