This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Welcome to Extended Stay America Select Suites - Oklahoma City - Bethany! We are the perfect location for business travelers, students, tourists and those relocating to the Oklahoma City, OK area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-44. From our location, you can easily visit local attractions such as the Oklahoma City Zoo, the National Cowboy & Western Heritage Museum, Myriad Botanical Gardens and the Oklahoma City National Memoria... read more
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The clerk at the front desk (older female) was extremely rude when I was checking in. She had an attitude when she assigned me to a room with a messed up lock & she had to give me a new room. My air conditioning/ heater did not work & she also had an dismissive attitude when I asked for extra blankets, it was around 27 degrees the entire time I was here.
Business response:
Thank you for your detailed review, Marcinique. We are absolutely shocked to hear of your experience. Our staff works hard to create an experience that is full of great hospitality and feels like home. We can't apologize enough to hear that we may have fallen short in delivering this but can assure you that we will do everything we can to prevent this from happening in the future! Thank you for letting us know how we are coming across and we wish you all the best in your future travels.
Business response:
What a phenomenal rating! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Business response:
We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon!
You get what you pay for. Stayed here for a little over a week for business. Didn’t expect much given the price, but it was safe. Front desk staff were cold and unhelpful. My bed was broken. Using the stove would shut off the bathroom electricity. The front of the a/c kept falling off, and insects would fly in from the holes around it. Honestly, it’s not the worst place I’ve ever stayed, but I hope to not stay here again.
Business response:
Thank you for sharing your impressions, Amanda. It is so difficult to read that we've disappointed you so much due to the issues with customer service and maintenance issues, along with possible pest sightings. This is in no way the exceptional stay that we intended for you and we can assure you that we will be addressing this with our housekeeping and maintenance teams, along with our pest control provider for immediate action and resolve. We are so sorry for any inconvenience that this created, and we hope your future lodg... read more
Business response:
What a phenomenal rating, Cherish! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Pleasantly Surprised. I needed a long stay (10 days) with pets. For the price I wasn’t too excited about the stay. However, once I got to the property, everyone was so welcoming and kind, the room was clean, large, And the area for my dogs was clean and convenient. The only complaint I had was the mattress could have been a little more comfortable. I would definitely stay again.
Business response:
We are so happy that our accommodations met your needs overall and that you enjoyed your time with us. We do, however, apologize that the bed caused any discomfort and will use your feedback to help us improve in this area. Thank you for allowing us to host you, Debbie, and we hope to see you again soon the next time you are in the area!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Patrice! We look forward to welcoming you back the next time your travels bring you to the area!
Guest Service is great. It was nice. The room was decent. The ladies at the front desk are awesome and helpful.
Business response:
Thank you so much for taking the time to rate your stay, Timeka. We are so happy that you enjoyed such a great time at our hotel! We hope to see you again soon!
Great service. I loved it. The receptionist was a bit unfriendly but the rest was splendid
Business response:
Thank you for taking the time to rate our hotel, Paul. We are so happy that you enjoyed your time with us overall, but we sincerely apologize that we did not WOW you with our customer service. We will make sure that we address this concern with the team at the property for proper action and resolve.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 4.3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.