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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
The room they gave me the ac was messed up they moved me Immediately no questions no gripes and just move me it was so nice
Business response:
Thank you so much for taking the time to review your recent stay with us. We can't tell you how happy it makes us to see that our friendly and capable staff addressed your concerns right away! Thank you so much for choosing WoodSpring Suites!
Good price but cost me alot more for a cheap price The hotel has a great price and affordable. There were roaches so as far as cleanliness that can improve. I had to stay because I couldn't get a refund because of using a third party site to book the room and getting a special rate. So I had to make the sacrifice and share my room and food with roaches. Not very fair at all cause it ended up costing me more money. I had to go buy bug spray and before I went to the next hotel I had to go to the laundry mat wash everything and... read more
Business response:
It is so troubling to hear that you were left with this negative impression of our hotel because of the issues that you encountered with cleanliness, Cheriece. We can assure you that this experience is not acceptable, and we will be reaching out to the property to ensure that we are upholding the standards that are being set. We also will make sure that we reach out to our pest control provider to have our rooms properly serviced. We know that an apology does not change your experience, but we are so sorry for failing to exc... read more
Business response:
Thank you for reviewing your stay with us, Jason. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Fair Room 211 a/c cover was torn off and the board that was supporting the window seal was outta place
Business response:
We are so sorry to hear that there were maintenance issues during your time with us, Aqueela. We will review your concerns with the maintenance team to ensure that we resolve these issues quickly. Thank you for making us aware of this, and we wish you all the best in your future travels!
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Room didnt have everything itbwas suppose have. Worker told me she woukd accomdate me by switching rooms. Then called back sajd she didnt have time . then said she woukd again. And called backbone last tine and said no she only had ten mins to close. She said she e would today
Business response:
We are so sorry to hear that there was an oversight on your room reservation. We want to assure you that we will reach out to the front desk staff to ensure that these issues are not repeated in the future. We are so sorry for any inconvenience that this caused but hope that all your future traveling experiences are wonderful ones.
It was a good stay Would recommand anyone to stay
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Was not that good. The freezer was a mess and they don't have premium cable channels.
Business response:
We sincerely apologize for the issues that you experienced with the cleanliness of the freezer, Shaakeelah. The service you received as this is not the standard of service that we consider acceptable. Thank you for shining a light and the areas that we can improve upon, and we hope we have another opportunity to show you a much better experience.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,270 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.