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Extended Stay America Select Suites - Oklahoma City - Bethany
- Hotels
- Oklahoma City, OK
About this business
Location details
3800 N. I-44 Service Road, Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. Stayed here for a little over a week for business. Didn’t expect much given the price, but it was safe. Front desk staff were cold and unhelpful. My bed was broken. Using the stove would shut off the bathroom electricity. The front of the a/c kept falling off, and insects would fly in from the holes around it. Honestly, it’s not the worst place I’ve ever stayed, but I hope to not stay here again.
Business response:
Thank you for sharing your impressions, Amanda. It is so difficult to read that we've disappointed you so much due to the issues with customer service and maintenance issues, along with possible pest sightings. This is in no way the exceptional stay that we intended for you and we can assure you that we will be addressing this with our housekeeping and maintenance teams, along with our pest control provider for immediate action and resolve. We are so sorry for any inconvenience that this created, and we hope your future lodg... read more
Business response:
What a phenomenal rating, Cherish! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Pleasantly Surprised. I needed a long stay (10 days) with pets. For the price I wasn’t too excited about the stay. However, once I got to the property, everyone was so welcoming and kind, the room was clean, large, And the area for my dogs was clean and convenient. The only complaint I had was the mattress could have been a little more comfortable. I would definitely stay again.
Business response:
We are so happy that our accommodations met your needs overall and that you enjoyed your time with us. We do, however, apologize that the bed caused any discomfort and will use your feedback to help us improve in this area. Thank you for allowing us to host you, Debbie, and we hope to see you again soon the next time you are in the area!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Patrice! We look forward to welcoming you back the next time your travels bring you to the area!
Guest Service is great. It was nice. The room was decent. The ladies at the front desk are awesome and helpful.
Business response:
Thank you so much for taking the time to rate your stay, Timeka. We are so happy that you enjoyed such a great time at our hotel! We hope to see you again soon!
Great service. I loved it. The receptionist was a bit unfriendly but the rest was splendid
Business response:
Thank you for taking the time to rate our hotel, Paul. We are so happy that you enjoyed your time with us overall, but we sincerely apologize that we did not WOW you with our customer service. We will make sure that we address this concern with the team at the property for proper action and resolve.
Business response:
Thank you for reviewing your stay with us, Valentina. We hope your overall stay met your needs and that you'll come again to see our improvements.
Business response:
We are so happy to see that we left such a great impression on you, Timothy! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Drug area!! Rooms dirty Room was dirty. Had to buy our own linens because they didn’t provide them due to covid-19. Also they didn’t clean our room and the door was barely hanging on. We had to pick up it up to lock it. Cops were there at almost nightly due to drugs. The staff are friendly, just don’t do anything. The tub was dirty, water ran nonstop from faucet, and the air conditioner didn’t work very well.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Bethany
How is Extended Stay America Select Suites - Oklahoma City - Bethany rated?
Extended Stay America Select Suites - Oklahoma City - Bethany has a 3.3 star rating with 1,270 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Bethany open?
Extended Stay America Select Suites - Oklahoma City - Bethany is open now. It will close tomorrow at 12:00 a.m.