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Extended Stay America Select Suites - Oklahoma City - Norman
- Hotels
- Norman, OK
About this business
Location details
5401 Huettner Dr., Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean, beds were not so comfortable. Honestly the worst part of the stay was the hallways and and elevator. It reeked of cigarette smoke. The front area where they smoke didnt smell as bad as the elevator.
Comfortable stay Good stay for very affordable price, clean, comfortable.
the room was just okay, could have been cleaner. the staff was friendly upon check-in. the bed was terrible and there could have been a chair, other than the kitchen chair, to sit on. made the stay uncomfortable to have to sit on the bed or the hard chair. there were people in the other room arguing in the middle of the night. our room was close to the exit door so we could here the door open and slam everytime someone would go out the door. overall, not a comfortable stay.
Business response:
Dear Angie, Thank you for taking the time to share your experience. We’re glad to know the staff provided a warm welcome at check-in, though we regret that the overall comfort of your stay fell short. Your comments have been noted and will be shared with the relevant teams. We appreciate your honest feedback and hope to have the chance to offer a more comfortable and restful visit in the future. Sincerely, Hotel Management
Waited 20 minutes for somebody to come down to check me in. It was clean and a good location. You get two towels even if you have three people in your room. You pay extra for everything including more than two towels.
Business response:
Dear Guest, Thank you for sharing your recent experience with us. We're glad you appreciated the cleanliness of your room and our convenient location. However, we apologize for the delay you experienced at check-in, and we’ll be addressing this with our team to ensure more prompt service moving forward. We also understand your frustration regarding the towel policy. While we do our best to manage resources responsibly, it’s clear that this aspect impacted your comfort, and we’ll be reviewing how we can better accommodate gue... read more
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Norman
How is Extended Stay America Select Suites - Oklahoma City - Norman rated?
Extended Stay America Select Suites - Oklahoma City - Norman has a 3.4 star rating with 1,001 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Norman open?
Extended Stay America Select Suites - Oklahoma City - Norman is open now. It will close tomorrow at 12:00 a.m.