Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.

Business response:

Dear Guest, Thank you for sharing your review of our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations on every visit. Therefore, we regret if any issues kept you from having an outstanding stay. We hope to have an opportunity to provide you with the exceptional hospitality we are known for on your next visit to the area. Sincerely, Hotel Management 

Business response:

Dear Guest,Thank you for the fantastic review of Extended Stay America. We're glad your experience left such a positive impression. It's always uplifting to know when our team's effort makes a difference during a guest's stay. We'll be sure to share your kind words with the staff. They work hard to create a warm and welcoming environment for everyone who walks through our doors. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management 

Business response:

Dear Guest,We value you as our guest and appreciate your taking the time to review our hotel. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. We appreciate your feedback. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel ... read more