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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were in poor condition, greatly in need of upgrading. Also, never stayed at an Extended Stay where no dishes or silverware were available in the kitchen.
Business response:
Dear Diane, Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we were sorry to read that you were disappointed with the lack of amenities in your room. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. Moreover, our team's goal is to ensure each guest is treated with exceptional service and that our accommodations are clean and comfortable. We thank you for letting us know how you feel a... read more
The shower tub had hair in it and the mattress was uncomfortable
Business response:
Dear Shawn, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. We also appreciate knowing where we have room for improvement. We regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We were also sorry to read that you were disappointed with the mattress in your room. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such iss... read more
Pest Control needs a Upgrade Other than the ROACHES And the comfort ability was a Look out all night!
Business response:
Dear Norman, Thank you for choosing our hotel for your visit to the area. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We are sorry about the issue in your room during your stay. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. Thank you again for your candid feedback. We hope to have the opportunity ... read more
Las toallas estaban sucias tenían cabellos de otras personas lo único mal les doy 1 estrella
Business response:
Dear Erwing, Thank you for choosing our hotel and for taking the time to share your review. We are very sorry to learn about your unsatisfactory experience regarding the cleanliness of your towels. We understand that this is unacceptable and want to assure you that we take your feedback very seriously. We will work to improve our cleanliness standards and ensure that all guests have a pleasant experience. Thank you for bringing this issue to our attention, and we hope to have the opportunity to provide you with a better expe... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 4.3 star rating with 1,367 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.