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6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very courteous but the room wasn’t clean and desperately needed updating
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. While we’re glad to hear our staff were courteous during your visit, we’re sorry that the room condition and cleanliness did not meet expectations. We understand how important well-maintained, refreshed accommodation is for a relaxing stay, and we have shared your observations with our leadership and appropriate teams as part of ongoing efforts to enhance guest comfort. We appreciate you taking the time to let us know, and hope you will give us another... read more
Easy check-in, courteous staff, nice size rooms.....
Business response:
Dear Guest, We are pleased that you had a smooth arrival and enjoyed our welcoming atmosphere. At Extended Stay America, our team aims to create a comfortable, relaxed environment where guests can settle in with ease and enjoy the convenient and spacious accommodations. Thank you for sharing your impressions with us. We truly appreciate your feedback and look forward to welcoming you back whenever your travels bring you our way again. Sincerely, Hotel Management
Yes
Good
Business response:
Dear Guest, Thank you for choosing us. We are happy you had a pleasant time with us overall. It was lovely hosting you. We appreciate your feedback and look forward to hosting you again. Sincerely, Hotel Management
The bathroom neeed a lift off, the shower curtain was too small.
Business response:
Dear Guest, Thank you for sharing your comments. It is disappointing to learn that the washroom’s condition and the size of the curtain did not provide the comfort and functionality you expected. Attention to detail in these areas is essential, and your comments help us identify where improvements are needed. Please know that we have shared this matter with the appropriate team to ensure better care and consistency moving forward. We hope to have the chance to welcome you back so we can deliver you the flawless experience yo... read more
This property is about a 10 min walk from the convention center. Once you're there, it's another 10 min walk to the exhibit areas. I gave the place 4 stars for that and the room rate. I was there for a week, attending meetings at the convention center. Parking at the convention center is expensive, but an Uber is not expensive. The bed was fine, the shower had hot water, there was a full-sized refrigerator. Obviously, it's not a Ritz-Carlton, but I'd stay there again. The only real negative is that there are 2 Extended Stay ... read more
Business response:
Dear Guest, Thank you for sharing such a detailed review of Extended Stay America. We are glad to hear that our location near the convention center and in-room amenities made your visit convenient and comfortable. It’s wonderful to know you would choose to stay with us again. However, we regret the confusion with the two buildings on the property and the limited front desk hours, and we appreciate your patience in navigating those challenges. Your feedback helps us identify ways to improve the guest experience. We are gratef... read more
Amazing
Bueno
Great
Business response:
Dear Leonardo, Thank you for being our guest and for taking the time to share your experience at Extended Stay America. We’re delighted to know you found your suite comfortable and appreciated the exceptional service provided by our team. Your kind words will be shared with them as a fantastic recognition of their efforts. We look forward to welcoming you back soon! Sincerely, Hotel Management
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 2,926 reviews.
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.