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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elijah checked me in with a smile and pleasant greeting and was very attentive because he welcomed every guest that came in an to the front desk acknowledging them all assuring them that he cared and not feeling ignored or invisible which is great customer service I'm in the service industry and I must say you don't see quality customer service like that much it was a pleasure staying there and would definitely go back an recommend it to others especially when Elijah is at the front to greet you Speedy Roadside Rescue
The front desk is empty, have to look for someone
Business response:
Dear Svetlana, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence i... read more
This Extended stay is not as clean as the pictures show. There are lots of people that live there on some program. The day manager is very rude.
Business response:
Dear Angel, Thank you for bringing this to our attention. We apologize for any discrepancy between the images and your experience. Cleanliness is a priority, and we're committed to maintaining high standards. We appreciate your feedback regarding long-term residents and our manager's demeanor. Rest assured, we'll address these concerns internally to ensure a pleasant environment for all guests. Your satisfaction is important to us, and we hope to have the opportunity to provide a better experience in your future visit. Since... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 4.3 star rating with 1,663 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.