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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was exceptional, facility is getting older and the room was not that clean, bed was however.
Business response:
Cyndy, thank you for staying at Extended Stay America. Although you were impressed with our excellent service, we are sorry for not meeting some of your expectations with our facilities and regret the cleanliness issue you experienced. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Ótima localização Hotel muito bem localizado, pessoal bem atencioso e discreto . Um ponto negativo é o Wi-Fi que cai toda hora .
Business response:
Thank you for taking the time to share your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Nice staff, not so great room. Kitchen was awesome but the bathroom had a small mirror and a hole in the wall in the shower. I like extended stay hotels in general but every one I have been to fails to have a full length mirror. I know this may not seem like a big deal but for women like me who enjoy checking their entire outfit in the mirror it's a little annoying.
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our service. Having said that, we are sorry for not meeting all of your expectations. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Eric, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
空港までのアクセスが良い快適なホテル 空港までアクセスが良く、快適なホテルです。朝食もワッフルやベーグルなどおいしく食べられます。チェックインの時に、隣に同じ名前のホテルがあるので、間違ってしまいましたが、フロントの人が何度も丁寧に道を説明してくれました。オーランドは暑いので、冷たい飲み物が欲しくなりましたが、ホテルの自販機は故障。フロントに言うと、隣で買ってこいとのこと。徒歩1分。隣の自販機にお金を入れると、なぜかコインで少なく戻り、ほしかった炭酸飲料も買えず。またフロントに言うと、お金は返金してくれて、水しか買えませんでした。でも、ちゃんと対応してくれたし、スタッフの方も良かったです。飲み物は空港で購入していけば問題なしです。
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. However, we are sorry for the inconvenience you had while here. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Nice hotel next the convention center It was nice hotel in a good area next to a lot of shopping and restaurants.
Business response:
Jay, thank you for your great comments. We are glad that your overall stay was enjoyable and that you liked our convenient location. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Very noisy, lots of kids in hallways at all times - I suspect some of the staff and their family lived there!
Business response:
Thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding the noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry you was disrupted by noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 3,015 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.