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12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The staff was pleasant. The hallways had an unpleasant odor the majority of the time. The room itself was overall nice, however the last night there was a roach in one of the drawers, for this reason I would choose to stay else where in the future.
Business response:
Thank you for your review and compliments to our staff. We are so sorry to hear that you encountered an offensive odor and spotted an unwanted pest during your stay. Thank you for letting us know. We apologize for this great inconvenience and for the bad impression we made on you. Best wishes in your travels.
I liked the proximity to UWF. Room not awesome, but perfectly suited my needs
Business response:
We’re so glad our location was near the things you wanted to do during this visit. Thanks for staying with us.
Woodspring Suites Pensacola Room was very clean, I slept well, it was quiet at night. Minimal decor, bring your own coffee, coffee pot, dishes. Getting into and out of the hotel parking lot is sort of dangerous. The way the road is designed so you cut across merging traffic around a blind curve and to leave it is the same only worse because you have to cut across 3 lanes to make a u-turn.
Business response:
We are glad to hear you enjoyed our super clean rooms but we're sorry to hear that accessing us wasn’t quite to your liking for this stay. Thank you for choosing us and we would look forward to welcoming you back again if you think our accommodations are right for your next trip.
More like a dorm room than a hotel.
Business response:
Thank you for the review and comments. The WoodSpring Suites team is proud to provide our guests with a kitchen in every room at all hotels nationwide, on-site laundry facilities, and clean, simple rooms. We know that doesn't meet all travelers' needs but we hope it met yours for this stay. We enjoyed having you here.
Business response:
Thank you for the great rating!
Staff was helpful when we needed anything, a/c froze up but they got a replacement unit in very quickly. Only complaint would be that they were doing some renovations that made the hallways a bit cluttered at times. Overall, it was a pleasant stay.
Business response:
Thank you for the terrific review and for enduring the pains of renovations! We surely appreciate you.
Everything was great. Enjoyed the room, staff, and overall stay.
Business response:
Thank you for the 5-star rating and positive comments. You made our day! We look forward to welcoming you back the next time your travels bring you to the area.
The property was easy to access and everything was clean. I was an after hours check-in, which was a new experience for me with Woodspring. It took about 10 minutes to reach customer service, wothen called the night manager to assist me. Leslie came down and assisted me with a smile and a very warm greeting -even at 12:45am Central time. I appreciated her courtesy and enjoyed my short overnight stay. Even at checkout Leslie was personable and attentive. Thank you Leslie for your hospitality.
Business response:
We are absolutely delighted to hear that our terrific staff, especially Leslie, wowed you! We are so glad you chose to stay with us and hope you are having a wonderful visit.
Dirty and smelly Hallways, entryway and elevator were dirty and smelled disgusting all the time. Room was dirty as well. You can tell minimal cleaning was done and the inspection standards are severely lacking.
Business response:
Oh no! We are known for our super clean rooms and we are distressed that this was not your experience. We hope you'll come back for a more typical fresh, clean stay with us.
Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,958 reviews.
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.