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Extended Stay America Select Suites - Pensacola - Northwest
- Hotels
- Pensacola, FL
About this business
Location details
2310 W. Detroit Blvd., Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Andy - Thank you for your score. Safe travels.
I like how spacious and organized the rooms are. Just needs to be rightfully cleaned and add some useful utensils like a coffee maker and some cups
I booked this room for my mother who was staying with us for a few weeks. The room was very clean and well kept. I highly recommended this hotel for anybody that wants a reasonable extended stay room for their family members.
Business response:
Dear TOBY, We appreciate you taking the time to post your review of our Extended Stay America and for the generous rating. We are glad your mother had an excellent stay, and we will surely share your lovely comments with our team. Your recognition of our efforts will motivate us too. We appreciate you sharing your feedback and look forward to seeing you and your family soon.Sincerely,Hotel Management
Everything was good.
Business response:
Dear Arturo, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours as our goal is to ensure an excellent and memorable experience for every guest. Your recognition of our efforts will serve to motivate us even more. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
Lobby smelled like burnt cannabis. They charged $150 deposit upon checkin in addition to room fee paid on this site. Returned deposit 24 hours later.
Business response:
Dear Byron, Please accept our apologies for the unpleasant experience with the lingering smell of smoke in the lobby area and the unexpected deposit charge. Your feedback regarding the lobby smell will be addressed promptly to ensure a more pleasant environment for all guests. Moreover, we will address the deposit concern appropriately to ensure our guests are well-informed about our policy and to provide a smooth reception every time they book at our hotel. Thank you for bringing these matters to our attention, and we hope ... read more
They required a return deposit for $150! The room very basic. The double bed is not for two!
Business response:
Dear Juan, Thank you for taking the time to leave your comments. We are sorry you were unaware of our payment policy and the inconvenience you encountered. We try to keep our guests informed by having the deposit policy published on the booking sites. This deposit will guarantee incidental charges incurred during your stay and is refundable. We will evaluate the instances you mentioned, as we are committed to offering exceptional service for our guests. Thank you for sharing your experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northwest
How is Extended Stay America Select Suites - Pensacola - Northwest rated?
Extended Stay America Select Suites - Pensacola - Northwest has a 3 star rating with 1,670 reviews.
When is Extended Stay America Select Suites - Pensacola - Northwest open?
Extended Stay America Select Suites - Pensacola - Northwest is open now. It will close tomorrow at 12:00 a.m.