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Extended Stay America Select Suites - Pensacola - Northwest
- Hotels
- Pensacola, FL
About this business
Soak up the sun at Extended Stay America Select Suites - Pensacola - Northwest! We are the perfect location for business travelers, students, tourists and those relocating to the Pensacola, FL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10. From our location, you can easily visit local attractions such as Pensacola Beach, Gulf Islands National Seashore, the Pensacola Lighthouse & Maritime Museum and the National Naval Aviation Museum.... read more
Location details
2310 W. Detroit Blvd., Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Nothing makes us happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
As good as home Great minus my neighbor....perfect stay
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us, Joi! We look forward to welcoming back the next time your travels bring you to the area!
Customer service helped me get a room after all of them were booked up or dirty! Customer service took the time to get a room ready for me! Other then that the place smelled disgusting! I was awake several times by a dog barking loudly not to remind you I was only there for one night. Little kids were running around by there self apparently people stay there for long term. I wouldn’t recommend this hotel for Expedia to put on there website I would give really give it a one star!
Business response:
Please accept our sincerest apologies that your stay was not the exceptional one that we intended for you. We are known for our great customer service and cleanliness and are so shocked to hear that this was not your experience. We can assure you that we will reach out to our front desk staff and housekeeping team regarding the disruptive noises, odors and cleanliness. Again, we are so sorry that we failed to exceed your expectations, but we do wish you all the best in all your future travels.
Some of the front desk staff are rude and the rate is too high for what what you get. I was there for almost a week and wasnt offered housekeeping service even once. I won't book again with this chain.
Business response:
Thank you for taking the time to review your stay with us. Our staff works diligently to provide you with a high level of customer service and hospitality. We apologize greatly that this not what came across during your interaction with us. Regarding our housekeeping schedule, since we are more of an extended stay we perform bi-weekly cleanings since most of our guests prefer the privacy of less frequent services. We do apologize if this did not meet your expectations and for any inconvenience that this caused. Thank you for... read more
Business response:
We appreciate this great rating and we are so glad you chose to stay with us, Addrienne. Thank you!
It’s was a smooth experience
Business response:
We love to see that you enjoyed such an outstanding experience, David! Thank you so much for choosing WoodSpring Suites!
What we didn't like was the mattresses they were awful they are the same when we stay there about 3years ago.
Business response:
I'm so sorry to hear that you were very disappointed with the bed during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
Temp stay at WoodSpring suites NW Pensacola We recently moved to Pensacola and were recommended WoodSpring suites. The staff on duty were pleasant. There were 3 of us in the room and we asked for an extra towel which we were given. We initially checked in for 1 week and we rebooked for a second week. When we returned the 3 towels for clean towels we were told we were only allowed two towels and we never should never have had 3 even though there were 3 people in the Roon. I asked where the policy was written down for this as ... read more
Business response:
Hello, John. I can't tell you how hard it is to read about all of the issues that you experienced during your time with us. The missed cleaning and problems with the toilet and phone are all things that can cause your stay to be less than perfect and we are so sorry for that. This is not the wonderful and pleasant experience that we set out to give all of our guests and are so sorry that we fell short in these areas. We will use your feedback to ensure that we make the necessary improvements to give you the wonderful service... read more
Business response:
Thank you so much for this terrific rating! We are so happy to see that you enjoyed your time with us! Thank you for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northwest
How is Extended Stay America Select Suites - Pensacola - Northwest rated?
Extended Stay America Select Suites - Pensacola - Northwest has a 4.3 star rating with 785 reviews.
When is Extended Stay America Select Suites - Pensacola - Northwest open?
Extended Stay America Select Suites - Pensacola - Northwest is open now. It will close tomorrow at 12:00 a.m.