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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the nicest place to stay, but if you’re looking for a place to just sleep and move on to the next place, then this hotel is fine. The price was fair and the reception was helpful. However, our room smelled like smoke.
Business response:
Thank you for the review of your stay. We are glad you liked our front desk staff and had an overall pleasant stay. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. Your concerns regarding the odor have been shared with our housekeeping team to ensure a better experience going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Disappointing. Disappointing. Not clean, someone’s shoe under the bed, trash in drawer, hair in tub. Was supposed to be non-smoking but other guests were standing near my door smoking. Would not recommend.
Business response:
We appreciate you choosing our hotel for your recent stay. We want to apologize for the housekeeping issues you experienced with your guest room. We take pride in offering a clean and comfortable stay, and we're sorry that this was not your experience. We are passionate about providing our guests with the freshest facilities possible, so we will look into where we went wrong. We hope you will consider a return visit so we can provide you with a better stay. Sincerely, Hotel Management
Everything else ok. Location good proximity to airport
Business response:
Ron, thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to the airport was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management
It’s nice quiet and safe. Centrally located as well.
Business response:
Thank you for being our guest. We are pleased you had a pleasant visit and that you enjoyed our ideal location. It was a pleasure hosting you, and we hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
OK Got there at 3pm, could not check in, was told to wait at least an hour. Carpet needs cleaning, restroom baseboards were ugly! Last minute trip, one night stay, so was OK.
Business response:
Thank you for choosing us for an overnight stay. We are sorry for issues with your room as the cleanliness of our hotel is a key priority. Your comments have been shared with the housekeeping team in an effort to improve our service. We also apologize for the poor service you received from our front desk team. We are meeting with our team to address these issues so that they do not occur again. We hope that you will give us another chance to prove ourselves, and show you that we take great pride in providing wonderful servic... read more
Layout of room with desk/table fridge and 2 beds was very good Generally a bit run down. Could use new carpet. Smelled a bit old overlaid with strong cleaner. Staff were great Met my expectations of a discount hotel
Business response:
Thank you for choosing Extended Stay America. It is great to hear you enjoyed your stay and our accommodations and service were to your satisfaction. We hope to see you again whenever you are in the area. Sincerely, Hotel Management
The rooms were comfortable. Besides the noise from the people staying in the room above me at night, the hotel was pretty quiet and peaceful.
Business response:
Lacy, thank you for choosing Extended Stay America. We are glad you had a pleasant stay overall and liked your comfortable suite. However, we regret the inconvenience you faced due to the noise from other guests. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,578 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.