This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was great until the night came around and found roaches coming out from the sink from the bathroom and kitchen.
Business response:
Ti, thank you for staying with us. Although you were happy with most of our service, we are sorry that the roaches you found at night spoiled your stay with us. We have contacted our pest control provider to address the issue as quickly as possible. We hope to have another opportunity to host you as we are confident your experience will exceed the high standards you have come to expect from our brand the next time you stay with us. Sincerely, Hotel Management
Great place Luved this place it was more than i expected
Business response:
Thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
not again! The room I reserved was not available! No chairs to us the table,Lightbulbs were missing from the light fixtures so two lights didn’t work
Business response:
Brian, thank you for choosing our hotel. We apologize for the difficulties you faced in your room and the reservation issues you encountered while you were here. Though we are confident these were isolated incidents; we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
It was a comfortable room. I very much enjoyed my stay, but it would have been nice to have a couple of extra towels in the room when I got there. Also, a listing of the local tv channels would have been helpful as well. It wasn’t the cleanest room I’ve stayed in, but it was comfortable, so I would stay here again
Business response:
Adam, Thank you for choosing to stay at Extended Stay America. We are pleased to know how much you liked your guest room! We value your observation and have shared it with the team. We look forward to welcoming you back soon. Sincerely, Hotel Management
Good price and location. Dated but clean good size room. I didn’t realize there isn’t housekeeping. Lots of random people around at all hours. I have a feeling drugs are sold, traded, and bought around there. It was just ok.
Business response:
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Great location. Clean comfortable rooms + cold A/C. Friendly staff quiet & safe area
Business response:
Calvin, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Thank you for staying with us. Sorry your stay was not great. Feel free to let me know what we could have done better.
people were lottering in front of motel.police were called. better staff, they had to leave the lobby
Business response:
Thank you for sharing your concerns with us. Making sure all of our guests have a comfortable stay is our highest priority and our staff is trained to make sure of this. Our Security team is reliable and well trained, and we assure you we are investigating the issues you mentioned. We are sorry for any inconvenience you had while you were here. Thank you once again for your feedback, and we hope to serve you even better in the future. Sincerely, Hotel Management
I had people asking me if other people were staying in my room that i didn't know. There where also people that i believed lived there (which is cool) but they had been very nosy and kept looking at our vehicles.
Business response:
Taylor, thank you for being our guest. We are sorry for the disappointment you had with the other guest of our hotel and regret the inconvenience it caused. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will consider giving us a second chance the next time you are in the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.