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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Day 70 at hotels!! This hotel is very nice, it is so much better than the hotel we stayed in before. Its really nice to have the stove, fridge and microwave makes life at the hotel easier. Very clean and nice staff.
Business response:
Kimberly, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and kitchen amenities, along with the service of our staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon. Sincerely, Hotel Management
The room smell humidity and cigarettes, also the toilet was dirty.
Business response:
Tyler, thank you for your stay with us. We apologize for the less than spotless condition of our accommodations you experienced. Be assured steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management
Business response:
James, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
I will start by saying the best part of our stay was the nice lady at the front desk. She was very informative and friendly. Our room however was not good. It was a non smoking room however it smelled like old cigarettes and had a stale smell. The bed was hard and kinda squeaky, you could see where someone else laid on the sheets and maybe the stain never came out. There were dead bugs on the wall. The lamp next to the bed had blonde hairs hanging from it. There were hairs in the shower and on the shower curtains. We did not... read more
Business response:
Thank you for letting us know about your experience. We are extremely sorry we missed some vital details in preparing your room and disappointing you with the less than ideal conditions. What concerns us more are the cleanliness oversights you outlined, and we will be sure to have a word with our Housekeeping department in this regard. Meanwhile, we are happy you received a courteous front desk service. Please consider visiting us again so we can impress you in all aspects. Sincerely, Hotel Management
Business response:
Karla, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,578 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.