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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet area. Clean. Took some elbow grease to get the door to close properly.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read you were pleased with our immaculate accommodations. However, we are sorry for the issues you had with the door. We will share your comments with our maintenance team and make sure the issue is fixed. We hope to have the chance to welcome you back for another enjoyable stay. Sincerely, Hotel Management
Clean and quiet. Took some elbow grease to secure the door.
Business response:
Thank you for taking the time to post a review of your stay at Extended Stay America. We are delighted to read you were pleased with our immaculate accommodations. However, we are sorry for the issues you had with the door. We will share your comments with our maintenance team and make sure the issue is fixed. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location. ONLY draw back was that the pool was closed.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an overall pleasant stay and that our location was perfect for your needs. However, we regret any disappointment with our pool not being available during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We hope to have another occasion to host you in the future. Sincerely, Hotel Management
La habitación que reserve no estaba lista a la hora del check in. Pero en general es un lugar bastante aceptable en que se puede descansar.
Business response:
Thank you for choosing to stay with us. We appreciate your business. Sorry for the delay at check in.
Business response:
Thank you for staying with us. We appreciate your business.
Dirty Although the staff at the front desk were very helpful and polite, the room wasn't as welcoming. The room didn't seem to have clean linen. The linen on the pull put couch was stained and dirty. We had to take the sheets off and replaced with our own blankets because there weren't any available at the front. There were only three towels when they knew we had a party of six. Thankfully, the front desk person was able to supply me with two more towels.
Business response:
Thank you for sharing your feedback with us. Although you liked our courteous associates, we apologize for the cleanliness issue. We will discuss your comments with our housekeeping team to be more diligent moving forward. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 3.1 star rating with 3,190 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.