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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
La habitación que reserve no estaba lista a la hora del check in. Pero en general es un lugar bastante aceptable en que se puede descansar.
Business response:
Thank you for choosing to stay with us. We appreciate your business. Sorry for the delay at check in.
Business response:
Thank you for staying with us. We appreciate your business.
The property needs a deep clean and a face-lift. Staff was very helpful but facilities need work.
Business response:
Thank you for choosing us and for appreciating our courteous service. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We also appreciate your comments regarding the overall condition of our hotel and will share them with appropriate individuals as we plan for future upgrades. We hope you will choose us again and allow us the opportunity to provide you with a better experie... read more
The property is nice, good location. Rooms are adequate and tv is nice. Wifi worked very well.
Business response:
Thank you for your review. We are glad you loved our location and that our well-equipped accommodations met your expectations. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us. We appreciate your business.
Business response:
Thank you for staying with us. We appreciate your business.
Enough. The staff was very friendly and would help you with any questions you may have.
Business response:
Amber, thank you for sharing your evaluation. We are glad you liked our courteous associates and had an overall satisfactory stay. It was a pleasure hosting you, and we hope to do so again the next time you are in our city. Sincerely, Hotel Management
Business response:
Thank you for staying with us. We appreciate your business.
Dirty Although the staff at the front desk were very helpful and polite, the room wasn't as welcoming. The room didn't seem to have clean linen. The linen on the pull put couch was stained and dirty. We had to take the sheets off and replaced with our own blankets because there weren't any available at the front. There were only three towels when they knew we had a party of six. Thankfully, the front desk person was able to supply me with two more towels.
Business response:
Thank you for sharing your feedback with us. Although you liked our courteous associates, we apologize for the cleanliness issue. We will discuss your comments with our housekeeping team to be more diligent moving forward. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 3.1 star rating with 3,069 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.