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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Deer Valley is located at 20827 N 27th Ave, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Half eaten petrified Pizza and sour milk in the fridge. Dirty diapers in wastebasket under sink. Very unusial for this property which I frequent.
Business response:
Boyd, thank you for your loyalty to our hotel. We are sorry for the cleanliness issues you encountered in your room. Your feedback has been relayed to our housekeeping team to ensure this doesn't happen again. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Cecilia, thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management
Peace at last I stayed at this room for a few nights.Only planned on being a day however it was so peacefull I decided to stay another night then an
Business response:
Gregory, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Check-in staff was not very friendly. Room was ok but had no coffee maker. Not we’ll sound-proofed. I could hear water running in other rooms at all hours. Breakfast in the lobby was just plain oatmeal packets and pre-packaged muffins and granola bars.
Business response:
Thank you for your comments. We are sorry you did not have a positive check-in experience and regret the inconvenience caused. We have taken note of your comments and have shared it with the front desk team to make sure we deliver a better service going forward. Please know, to ensure the cleanliness of our kitchenware our kitchen amenities are always kept at the front desk and are complimentary. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Clean but dated Bed was comfy and it was clean. Furniture was rough. Dresser drawers broken shower dripped. Our room was on the street side of the facility and super noisy all night. Ask for an inside facing room. Easy on off the freeways
Business response:
David, thank you for your review. We are glad you liked your comfortable bed and clean suite. However, we are sorry for the issues you encountered in your suite. Our feedback will be shared with our maintenance team for review and action. Also, we regret the noise you encountered. We value your feedback and hope to see you again soon for a better experience. Sincerely, Hotel Management
Horrible This hotel was creepy. If you like staying in a hotel that houses crack heads, then this is the place for you.
Business response:
Adriana, thank you for choosing our hotel. We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 4.2 star rating with 1,098 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.